Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Wilson

Florence,Kentucky

Summary

Dynamic and dependable professional with extensive experience at Envoy Airlines, excelling in ramp service and aircraft marshalling. Proven ability to efficiently load and unload baggage while maintaining safety standards. Recognized for strong problem-solving skills and a friendly demeanor, contributing to team success and enhancing customer satisfaction.

Overview

11
11
years of professional experience

Work History

Ramp Agent

Envoy Airlines
08.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
  • Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.

Warehouse Team Member

Meijer Distribution Center
08.2019 - 08.2024
  • Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Trained new team members on warehouse procedures, protocols and best practices, ensuring smooth onboarding process for new hires.
  • Conducted regular maintenance checks on warehouse equipment to minimize downtime due to mechanical issues or malfunctions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Collaborated with cross-functional teams for seamless coordination of shipments, ensuring timely delivery to customers.

Hostess/ Waitress

Frickers
08.2016 - 08.2019
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Team Member

Wendys
09.2014 - 08.2016
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Northmont High School
Englewood
05.2016

Firefighter

Miami Valley Career Technology Center
Englewood, OH
05.2016

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Heavy lifting
  • Customer service
  • Pushback and towing
  • Dependable and responsible
  • Friendly, positive attitude
  • Teamwork and collaboration

Timeline

Ramp Agent

Envoy Airlines
08.2024 - Current

Warehouse Team Member

Meijer Distribution Center
08.2019 - 08.2024

Hostess/ Waitress

Frickers
08.2016 - 08.2019

Team Member

Wendys
09.2014 - 08.2016

Northmont High School

Firefighter

Miami Valley Career Technology Center

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Abigail Wilson