Abigail Wing
Summary
Friendly and dependable professional with experience in healthcare administration, customer service, and patient support. Strong communication and problem-solving skills developed through assisting patients, managing phones/appointments, and providing excellent customer service in fast-paced environments. Eager to contribute to a team while continuing to develop professional skills.
Overview
5
5
years of professional experience
Work History
Audiology Assistant
Advanced Audiology Consultants
Oak Brook
06.2025 - Current
- Scheduled appointments and managed patient inquiries effectively.
- Assisted audiologists with patient assessments and hearing aid fittings.
- Educated patients on hearing loss and available treatment options.
- Prepared equipment for audiometric tests and ensured proper functionality.
- Collaborated with team members to enhance patient care services.
- Ensured a clean and welcoming environment for patients during visits.
- Prepared equipment for audiological tests including calibration and troubleshooting issues.
- Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
Soccer Referee
GrassRoots
04.2021 - 09.2025
- Officiated soccer matches, ensuring adherence to rules and regulations.
- Enforced player conduct standards, promoting sportsmanship on the field.
- Collaborated with fellow referees to maintain consistency in officiating decisions.
Crew Member
Andy's Frozen Custard
Glen Ellyn
02.2024 - 06.2025
- Prepared and served frozen custard and desserts to customers.
- Maintained cleanliness of work area and serving equipment.
- Served food quickly for positive guest experiences.
- Collaborated with team members to ensure smooth service flow.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
West Chicago Community High School
West Chicago, IL05-2025
Some College (No Degree) - Audiology Assistant Certification
Nova Southeastern University
Davie, FLSkills
- Hearing aid support
- Patient education
- Appointment scheduling
- Customer relationship management
- Customer service
- Problem solving
- Multitasking and prioritization
- Taking orders
- Menu memorization
Timeline
Audiology Assistant
Advanced Audiology Consultants
06.2025 - Current
Crew Member
Andy's Frozen Custard
02.2024 - 06.2025
Soccer Referee
GrassRoots
04.2021 - 09.2025
High School Diploma -
West Chicago Community High School
Some College (No Degree) - Audiology Assistant Certification
Nova Southeastern University