Breana Stroud
Tucson,AZ
Summary
Compassionate professional in hearing health care, known for high productivity and efficient task completion. Skilled in diagnostic testing, hearing aid fitting, and auditory rehabilitation. Excel at communication, problem-solving, and empathy, ensuring patient comfort and effective treatment outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Audiology Assistant
Sonoran Ear Nose And Throat
Tucson, AZ
09.2021 - Current
- Provided support to families adjusting to changes caused by hearing loss.
- Ensured all necessary paperwork was completed accurately prior to submitting it to insurance companies.
- Assisted in developing individualized plans for each patient based on their needs.
- Maintained a clean environment by sterilizing equipment before and after each use.
- Prepared equipment for audiological tests including calibration and troubleshooting issues.
- Attended professional development workshops related to audiology topics.
- Performed otoscopy, adult routine audiometric, middle ear immittance, acoustic reflex and otoacoustic emissions testing to provide patients with top-notch care.
- Performed administrative duties such as scheduling appointments, filing medical records, and processing payments.
- Educated patients about different types of hearing loss, prevention methods, and available resources.
- Instructed patients on proper use of hearing aids and assistive listening devices.
- Maintained clinical documentation of patient treatments.
- Collaborated with other healthcare professionals to ensure optimal care for patients with hearing impairments.
- Maintained accurate records of patient visits and treatments.
Veterinary Receptionist
Pet Doctor
Tucson, AZ
04.2015 - 09.2021
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Conducted regular audits of patient records to ensure accuracy of data entered into system.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Assisted with new staff training, sharing key information about veterinary practice and protocols.
- Ordered and maintained supply inventory for medical office.
- Scheduled and confirmed patient appointments and consultations.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Maintained inventory of pet products such as food, treats, toys, collars, leashes.
- Processed patient payments and scanned identification and insurance cards.
Server
Vero Amore
Tucson, AZ
11.2014 - 09.2021
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Prepared drinks according to standard recipes.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Served food and beverages to patrons and confirmed complete orders.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Followed health safety guidelines when preparing and serving food products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Delivered food orders promptly and courteously.
Education
Bachelor of Science - Marketing
Grand Canyon University
Phoenix, AZ05-2025
Skills
- Hearing aid support
- Hearing aid returns
- Hearing aid troubleshooting
- Hearing aid cleaning
- Hearing aid dispensing
- Hearing aid batteries
Accomplishments
- National Society of Collegiate Scholars
- Alpha Chi Honor Society
Certification
- Nova Southeastern University Audiology Assistant
Timeline
Audiology Assistant
Sonoran Ear Nose And Throat
09.2021 - Current
Veterinary Receptionist
Pet Doctor
04.2015 - 09.2021
Server
Vero Amore
11.2014 - 09.2021
- Nova Southeastern University Audiology Assistant
Bachelor of Science - Marketing
Grand Canyon University
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