Abigail Wisniewski
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Harmonic Hospitality Group
Iowa City
06.2023 - 06.2026
- Oversaw daily operations for hospitality services, ensuring efficient staff management and service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to create reports that informed business development planning.
- Developed service and sales strategies that enhanced customer retention and increased revenue.
Bartender
Sports Column
Iowa City
08.2022 - 03.2024
- Mixed and served a variety of cocktails and beverages to patrons.
- Trained new bartenders on drink preparation and customer service standards.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
Bartender
Brothers Bar and Grill
Iowa City
08.2020 - 11.2021
- Crafted cocktails based on bar recipes, ensuring quality and consistency in beverage presentation.
- Oversaw guests' alcohol consumption to promote responsible drinking and maintain a safe environment.
- Ensured cleanliness and organization of bar area, facilitating efficient service and enhancing guest experience.
Education
High School Diploma -
Wheaton North High School
Wheaton, IL05-2019
Skills
- Strategic planning
- Business development
- Budget management
- Staff management
- Inventory control
- Employee training
- Customer service
Certification
- Iowa Program for Alcohol Compliance Training
- ServSafe: Food Protection Manager Certification
Timeline
General Manager
Harmonic Hospitality Group
06.2023 - 06.2026
Bartender
Sports Column
08.2022 - 03.2024
Bartender
Brothers Bar and Grill
08.2020 - 11.2021
High School Diploma -
Wheaton North High School