Abigail Wood
Oak View,CA
Overview
3
3
years of professional experience
Work History
Revel Employee
Sonia Gallegos
Ojai, CA
05.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Doggy Daycare Lead
Doggin Around Day Care
Ventura, CA
09.2022 - 03.2024
- Ensured proper feeding routines were followed for each dog according to individual dietary requirements
- Implemented effective strategies to manage challenging behaviors in dogs, leading to improved group dynamics within the daycare setting
- Created close relationships with coworkers in order to manage tasks, maintain organization, and establish a well-oiled machine throughout the facility
- Established a fun and welcoming environment for the dog owners through personal interactions to create comfort for the owner's security
- Performed routine maintenance tasks such as washing bedding, replenishing water bowls, mopping floors, and cleaning and sanitizing kennels and play areas.
- Ensured the safety of all pets while they were in our care by closely monitoring their activities.
- Maintained accurate records of customer information, pet profiles, vaccination requirements, medications and other important notes.
Dasher/Delivery Driver
DoorDash
Ventura, California
05.2024 - 07.2024
- Improved customer satisfaction by providing timely and accurate deliveries
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency
- Utilized GPS navigation tools to minimize travel duration while maximizing delivery capacity
- Maintained excellent ratings by consistently delivering orders in a professional manner
- Ensured order accuracy, double-checking items before leaving the pickup location
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance
- Navigated efficiently through various delivery routes for expedited service
Camp Counselor
Cassie's Dance Camp
Ventura, CA
06.2021 - 06.2023
- Worked with children of varying ages, interests, skills, and developmental levels
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values
- Developed strong relationships with co-counselors that resulted in ideal teamwork during challenging situations or emergencies
- Held responsible for responding to any sort of injury or sickness and dealing with conflict of any sort
- Maintained responsibility for creating relationships with parents/family during drop-off and pick-up to ensure their comfortability when leaving their children in my care
- Led groups of children safely through a variety of camp activities
- Communicated with parents about campers' activities and reported concerns and suggestions to the supervisor
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities
Education
Associate of Science -
Ventura College
Ventura, CA07-2025
Skills
- Communication skills
- Customer service
- Hardworking
- Responsible
- Team player
- Quick learner
- Reliability
- Efficient multitasking
- Calm Under Pressure
- Supervision and leadership
- Task Prioritization
Timeline
Revel Employee
Sonia Gallegos
05.2024 - Current
Dasher/Delivery Driver
DoorDash
05.2024 - 07.2024
Doggy Daycare Lead
Doggin Around Day Care
09.2022 - 03.2024
Camp Counselor
Cassie's Dance Camp
06.2021 - 06.2023
Associate of Science -
Ventura College