Abigail Wyatt
Wilmington,NC
Summary
Motivated Health Science professional with expertise in hospital nutrition services, wellness operations, and client education. Proven experience in supporting patient-centered initiatives, coordinating operations, and enhancing service quality in dynamic settings. Strong skills in relationship building, operational support, and health-focused customer service. Pursuing roles to drive impact and foster growth.
Overview
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Wellness Associate
Vessel Contrast Therapy
Wilmington, NC
08.2026 - Current
- Guided clients through wellness service experiences, clarifying procedures, expectations, and safety considerations to enhance client understanding and comfort.
- Educated clients on contrast therapy offerings, ensuring adherence to facility procedures for optimal client safety and experience.
- Monitor client comfort during sessions and respond appropriately to potential signs of physical distress.
- Supported daily studio operations by ensuring smooth client check-in, managing appointment flow, maintaining room readiness, and fostering a welcoming environment.
- Communicate with clients and team members to address questions, coordinate service delivery, and support a consistent client experience.
- Maintained hygiene standards by sanitizing equipment to prevent contamination. and maintained clean therapy spaces throughout shifts.
- Monitored operations and reviewed records and metrics to understand company performance.
Dietetic Technician
Northwell Health – North Shore University Hospital
Manhasset, NY
07.2025 - 04.2026
- Created and monitored individualized nutritional care plans for patients.
- Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
- Coordinated therapeutic diet orders at North Shore University Hospital through electronic records.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Supported hospital nutrition services in a clinical environment, enhancing patient-centered meal and nutrition service delivery.
- Communicated with patients and healthcare team members to address nutrition-service needs, fostering positive patient experience.
- Collaborated with nutrition services staff to ensure accurate, timely service and streamline daily departmental workflow.
- Maintained accurate records of all patient dietary information and assessments.
- Followed established procedures and hospital standards while working in a fast-paced healthcare setting.
Wellness Associate
Degree Wellness
Ponte Vedra Beach, FL
01.2025 - 06.2025
- Educated clients on wellness services and options, enhancing informed decision-making.
- Supported membership and service sales by effectively communicating offerings and guiding clients through available options.
- Built positive client relationships through clear communication, responsive service, and attention to the overall client experience.
- Supported studio operations, appointment scheduling, client onboarding, and coordination among team members.
- Maintained a welcoming, organized environment to ensure consistent service delivery.
- Processed memberships, payments, and front desk check-ins.
- Supported client intake and answered service questions with clear communication.
- Trained new associates on studio routines and guest service standards.
- Provided customer service support for inquiries, complaints, and returns.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Determined consumer needs to provide products and services appealing to larger market.
Nutrition Coordinator
Baptist Hospital
Jacksonville Beach, FL
07.2024 - 12.2024
- Coordinated patient meal orders to support timely and accurate hospital nutrition services.
- Collaborated with healthcare team to address meal-service needs, enhancing overall patient care.
- Identified and resolved meal-service discrepancies, ensuring adherence to dietary instructions and established procedures.
- Enhanced patient experience through responsive service and tailored attention to individual meal requirements.
- Communicated diet changes with kitchen teams and support staff daily.
- Communicated with nurses and dietitians about special meal needs
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Monitored food safety and sanitation standards in hospital kitchen areas
- Supported patient satisfaction through courteous bedside meal coordination
- Provided care ranging from nutrition education to nutrition support for patients with a variety of medical conditions.
- Maintained accurate records of patient data including diet intake assessments, laboratory test results, medication regimens, and other pertinent information.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Prepared and served meals according to dietary guidelines.
- Explained dietary modifications to patients for better understanding and special requests to patients.
- Collaborated with other healthcare professionals in order to provide comprehensive care for patients.
Sales Representative
Juice Plus+
Collierville, TN
04.2020 - 08.2023
- Managed customer accounts and orders, maintaining accurate information and timely updates.
- Developed key customer relationships to increase sales.
- Built ongoing customer relationships through personalized recommendations, follow-up, and clear communication.
- Explained product offerings and promotions to support customer engagement and sales.
- Responded to customer inquiries, clarified product information, and facilitated informed purchasing decisions.
- Maintained professional customer interactions, fostering relationship development and enhancing customer retention.
- Led discussions with customers to increase customer engagement effectively.
- Presented Juice Plus+ nutritional benefits during personal sales appointments
- Supported customer enrollment and order processing through company systems
- Advised prospects on product selections based on wellness goals
- Trained new representatives on Juice Plus+ product knowledge and sales scripts
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Researched competitors' products, prices, and sales techniques.
- Collaborated with marketing team to create promotional materials for products and services.
Shift Lead
Nèkter Juice Bar
Jacksonville Beach, FL
04.2021 - 05.2022
- Oversaw food preparation, customer service, and compliance with food safety and cleanliness standards.
- Streamlined daily shift operations for improved team efficiency. and supported team members, ensuring efficient service during peak periods.
- Promoted team communication by organizing regular check-ins. and workflow to enhance overall customer experience.
- Enhanced employee performance through targeted training and managed daily work assignments to enhance operations.
- Trained team members on smoothie, juice, and bowl preparation
- Ensured compliance with food safety and sanitation standards during each shift.
- Responded to customer inquiries and complaints in a professional manner.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Delegated tasks to employees and monitored activities and task completions.
- Conducted inventory counts, addressed discrepancies, and updated paperwork for accuracy.
- Upheld company standards and compliance requirements for operations.
- Utilized POS systems efficiently for order processing and inventory management.
- Tailored orders to address customer allergies and gluten concerns.
Education
Bachelor of Health Science -
University of North Florida
Jacksonville, FL 09.2022 - 08.2025
Associate of Science -
Florida State College at Jacksonville
Jacksonville, FL 05.2020 - 08.2022
Skills
- Healthcare and Nutrition Services
- Wellness Program Support
- Health Promotion and Education
- Patient and Client Engagement
- Operational Coordination
- Scheduling and Administrative Support
- Customer Relationship Management
- Sales and Client Retention
- Team Leadership and Training
- Interdisciplinary Communication
- Safety and Quality Standards
- Problem-Solving
- Work planning
- Healthcare Software Proficiency
- Electronic record keeping
- CRM systems
- Performance evaluation
- Team Leadership and Training
- Interdisciplinary communication
- Customer service
- Industry trends
- Performance evaluation
- Healthcare Software Proficiency
- Data Management
Certification
- Scientific Workplace Preparation Certificate
- Florida State College at Jacksonville | 2022
Timeline
Wellness Associate
Vessel Contrast Therapy
08.2026 - Current
Dietetic Technician
Northwell Health – North Shore University Hospital
07.2025 - 04.2026
Wellness Associate
Degree Wellness
01.2025 - 06.2025
Nutrition Coordinator
Baptist Hospital
07.2024 - 12.2024
Bachelor of Health Science -
University of North Florida
09.2022 - 08.2025
Shift Lead
Nèkter Juice Bar
04.2021 - 05.2022
Associate of Science -
Florida State College at Jacksonville
05.2020 - 08.2022
Sales Representative
Juice Plus+
04.2020 - 08.2023