Summary
Dynamic professional with extensive experience in programme and policy support, programme implementation, coordination, and monitoring within multinational institutions. Proven ability in stakeholder engagement and crossfunctional coordination across diverse regional contexts. Experienced in supporting senior leadership and managing deliverables in high-accountability environments.
Overview
9
9
years of professional experience
Work History
Service Member
United States Army
10.2025 - 12.2025
- Operated within a structured institutional environment requiring compliance with procedures, reporting lines, and timelines.
- Supported team-based activities through coordination, communication, and disciplined execution of assigned tasks.
- Strengthened organisational skills, accountability, and ability to function effectively under pressure-transferable to programme implementation and monitoring roles.
Back Office Associate (Part-Time)
Home Depot
02.2025 - 09.2025
- Supported administrative and back-office operations, ensuring accuracy of records, documentation, and internal processes.
- Assisted with inventory tracking and internal coordination to support operational efficiency.
- Maintained attention to detail and procedural compliance in a fast-paced operational environment.
Office Manager / Programme Support
African Research Universities Alliance (ARUA)
01.2021 - 01.2025
- Supported programme coordination across multiple portfolios within a pan-African and Europe-based research alliance.
- Tracked programme activities, deliverables, and action points, contributing to monitoring and timely implementation.
- Prepared high-quality reports, briefing notes, presentations, and background documents for senior leadership and partners.
- Coordinated logistics for international conferences, workshops, and high-level meetings involving stakeholders from Africa and Europe.
- Served as liaison between internal teams and external partners, supporting information flow and alignment across workstreams.
- Contributed to assessments of strategic initiatives and supported cross-portfolio collaboration.
- Key Achievements: Supported delivery of high-level international events engaging Vice-Chancellors and Deputy Vice-Chancellors across Africa and Europe.
- Recognised as a focal point for coordination and stakeholder engagement across diverse teams.
Client Service Representative - Prime Brokerage
Bank of America Merrill Lynch
London
07.2019 - 01.2020
- Supported global institutional clients across EMEA and APAC, ensuring timely resolution of operational and reporting queries.
- Liaised with internal risk, margin, operations, and compliance teams to support service delivery.
- Prepared metrics, summaries, and presentations to support management oversight and decision-making.
- Identified process improvement opportunities to enhance operational efficiency.
- London, United Kingdom
Client Service Representative - Futures & Options
Bank of America Merrill Lynch
London
12.2018 - 06.2019
- Managed institutional client interactions and resolved operational exceptions in a regulated environment.
- Analysed risk and compliance considerations associated with client activities.
- Collaborated with global teams to support process improvements and operational controls.
- Compiled performance metrics to inform management decisions.
- London, United Kingdom
Credit Manager
Adipa Microfinance
04.2014 - 10.2015
- Assessed creditworthiness of individuals and small enterprises, supporting financial inclusion objectives.
- Implemented credit policies contributing to a 50% recovery of non-performing loans.
- Maintained databases, produced analytical reports, and presented findings to senior management.
- Liaised with clients and internal teams to support effective loan management.
- Managed credit approval processes for new loan applications.
National Service Person
BF Energy & Properties Ltd.
Accra, Greater Accra
09.2012 - 07.2013
- Coordinated project schedules and resources for energy property management.
- Assisted in conducting site inspections to ensure compliance with safety standards.
- Supported team in preparing reports on operational efficiency and maintenance needs.
- Accra, Greater Accra, Greater Accra, Ghana
Intern
Africa Media Portal
06.2009 - 05.2010
- Coordinated a firm event attended by over 300 media clients and government officials.
- Liaised with various media firms to secure cost-effective advertisement packages for clients.
- Assisted clients in crafting creative and impactful advertisements to convey their messages.
- Collaborated with management to organize client meetings and events effectively.
- Updated and reconciled expense reports, proposing efficient strategies for managing audit processes.
Education
MA - International Relations, Global Finance, International Trade
06.2017
BA (Hons.) - Philosophy & Sociology
05.2012
Skills
- Programme Implementation & Coordination
- Monitoring
- Reporting & Documentation
- Stakeholder & Partner Engagement
- Policy & Institutional Support
- Procurement
- Strategic Planning & Process Improvement
- Event, Meeting, Workshop & Conference Coordination
- Data Analysis & Decision Support
- Compliance with Organisational Procedures
Additional Information
ISTQB-BCS Foundation Certificate in Software Testing, 2017
Extension
- Steering Committee Member - Africa - Europe Clusters of Research Excellence (CoRE)
- Focal Contact Person at the ARUA Secretariat for the CoRE Initiative
- Local Organizing Committee (Member) - 3rd & 4th ARUA International Biennial Conferences
- Committee Member - Africa Charter for Transformative Research Collaboration
Timeline
Service Member - United States Army
10.2025 - 12.2025
Back Office Associate (Part-Time) - Home Depot
02.2025 - 09.2025
Office Manager / Programme Support - African Research Universities Alliance (ARUA)
01.2021 - 01.2025
Client Service Representative - Prime Brokerage - Bank of America Merrill Lynch
07.2019 - 01.2020
Client Service Representative - Futures & Options - Bank of America Merrill Lynch
12.2018 - 06.2019
Credit Manager - Adipa Microfinance
04.2014 - 10.2015
National Service Person - BF Energy & Properties Ltd.
09.2012 - 07.2013
Intern - Africa Media Portal
06.2009 - 05.2010
University of Warwick - MA, International Relations, Global Finance, International Trade
University of Ghana - BA (Hons.), Philosophy & Sociology