Abigail (Robin) Kramer
Houston
Summary
Detail-oriented customer service professional with proven ability to resolve conflicts and train new staff. Committed to maintaining a clean and organized workspace, enhancing overall customer satisfaction. Eager to learn and apply new skills.
Overview
4
4
years of professional experience
Work History
Cashier
Wyomovies Casper
06.2017 - 01.2019
- Processed transactions accurately using point-of-sale system, ensuring efficient customer service.
- Maintained cleanliness and organization of work area to enhance overall customer experience.
- Trained new cashiers on operating systems and best practices for customer engagement.
Sales Associate
JCPenney
11.2014 - 05.2015
- Assisted customers in locating merchandise and addressing inquiries.
- Maintained organized sales floor and ensured product displays were visually appealing.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Arts - Foreign Languages And Literatures
Casper College
Casper, WY12-2019
Skills
- Patience and empathy
- Customer service
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
- Attention to detail
- Decision making aptitude
Languages
English
Native or Bilingual
French
Limited Working
German
Limited Working
Japanese
Limited Working
Timeline
Cashier
Wyomovies Casper
06.2017 - 01.2019
Sales Associate
JCPenney
11.2014 - 05.2015
Associate of Arts - Foreign Languages And Literatures
Casper College