Abigal Booker
East Saint Louis,IL
Summary
Experienced with assisting clients in daily living activities and personal care. Utilizes effective communication and empathy to build trust and provide support. Knowledge of creating safe and nurturing environment for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Care Assistance
St. Louis Psychiatric Rehabilitation Center
01.2024 - Current
- Developed trust-based relationships with clients by demonstrating empathy, patience, and understanding during challenging situations.
- Increased client independence, providing emotional support and encouragement.
- Reduced behavioral issues with the implementation of positive behavior management techniques.
Dietary Aide
Cambridge Assistant Living
06.2023 - 12.2023
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Dietary Aide
Benedictine Living Community
10.2022 - 02.2023
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Concession Stand Worker
Busch Stadium
05.2021 - 08.2021
- Communicated stand offerings and answered guest questions regarding orders.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Used cash register to tender change and process cash and credit card payments.
Cleaning Crew Member
Family Business
09.2020 - 07.2021
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Fast Food Worker
Captain D's Seafood
09.2019 - 11.2019
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Sales Associate
Children’s Place
08.2018 - 10.2018
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Diploma -
East Side Senior High School
East St. Louis 05.2021
Skills
- Safety awareness
- Professional boundaries
- Transportation assistance
- Behavioral management
- Documentation proficiency
- Personal care assistance
- Respectful and compassionate
- Daily living assistance
- Verbal and written communication skills
- First aid and safety
- Direct patient care
- Active listening
- Verbal and written communication
- Dementia care
- Compassionate communication
- Flexible schedule and availability
- Personal hygiene assistance
Certification
CPR certification
Timeline
Support Care Assistance
St. Louis Psychiatric Rehabilitation Center
01.2024 - Current
Dietary Aide
Cambridge Assistant Living
06.2023 - 12.2023
Dietary Aide
Benedictine Living Community
10.2022 - 02.2023
Concession Stand Worker
Busch Stadium
05.2021 - 08.2021
Cleaning Crew Member
Family Business
09.2020 - 07.2021
Fast Food Worker
Captain D's Seafood
09.2019 - 11.2019
Sales Associate
Children’s Place
08.2018 - 10.2018
Diploma -
East Side Senior High School
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