Abigale Evans
Obion,TN
Summary
Reliable and upbeat retail associate and waitress successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Walmart
02.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Restaurant Waiter
The Boathouse
03.2020 - 09.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Obion County Central High School
Troy, TN05.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Customer Engagement
- Product Knowledge
- Cash Register Operation
- Professional Appearance
- Store maintenance
Accomplishments
Chosen to go to Europe with the Union City Rotary Club.
Chosen as Student of the Month for Kiwanis Club of Union City.
Chosen as Key Club treasurer.
Chosen as an OCCHS Ambassador.
Member of Nation Honor Society.
Member of HOSA.
Chosen to participate in a Clinical Internship Program.
Member of Pep Club.
Member of Beta Club.
Certification
HIPPA Certified
OSHA 10-Hour General Industry (Healthcare) Certification
CPR Certified
Timeline
Retail Sales Associate
Walmart
02.2022 - Current
Restaurant Waiter
The Boathouse
03.2020 - 09.2021
High School Diploma -
Obion County Central High School