Abigale Fitzgerald

Elkhorn,WI

Summary

Adaptive, empathetic, and driven applicant with a consistent desire to learn. Successful Social Worker with an MVP nomination for setting an excellent example of how a Social Worker should engage and communicate with families. Responsible and outgoing candidate with confidence to overcome challenges and grow within the work force.

Overview

years of professional experience

Work History

Youth Support Specialist

Professional Service Group

07.2023 - Current

Analyze youth capabilities, strengths and problems to determine the services required to meet the unique needs of youth.
Implement, evaluate and review client goals in collaboration with team members, youth and their families.
Exercise judgment to intervene as an advocate for clients in school, the community and during emergency and crisis situations.
Organize and facilitate individual meetings and structured recreational activities that assist youth in developing pro-social skills and connections.

Investigative Specialist

The Department of Child Safety

06.2021 - 09.2022

Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Accomplishments: Maricopa East MVP 2022

Sales Associate

Shoes & Such

06.2018 - 11.2020

Informed customers of promotions to increase sales productivity and volume.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Was awarded lead sales associate and was responsible for training new employees.
Created social media content as well as managed website for the business.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

Bachelor of Science - Social Work

Northern Arizona University

Flagstaff, Arizona

05.2021

Skills

Time Management
Teamwork and Collaboration
Client Engagement and Assistance
Words, Excell, and Powerpoint skills
Active Listening

Creative Solutions
Family Collaboration
Life Skills Education
Youth Support
Document Coordination

Additional Information

North American Language Assistance Program [2022-2023]

Timeline