Hi, I’m
Abigale Mae Sersen
Forest Hill,MD
Summary
My name is Abigale Sersen. For around two years I worked at a restaurant next to my school, learning new skills daily so I was able to have other opportunities in my career. I am a hard worker with high motivation and drive, I work towards what I am determined to achieve and I achieve it the logical way. If I am stuck in a hard situation I am quick to find the best solution possible.
Overview
2
years of professional experience
Work History
Eats & SweetsPylesville
Server
04.2022 - 05.2024
Job overview
- When I started there my position was as an expediter for nearly three months before being promoted to a serving position, Within a few months I was the head server, working eight hour shifts five days a week.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new employees.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
North Harford High SchoolPylesville, MD
High School Diploma
01-2024
Skills
- Troubleshooting
- Customer Engagement
- Product Sales
- Marketing
- Guest Services
- Customer Service
- Customer Complaint Resolution
- Customer Satisfaction
- Cash Management
- Product Knowledge
- Problem solving
- Supply Restocking
Cv
Hi! My name is Abigale Sersen, I graduated from North Harford high school class of 24' I took culinary classes, technical courses, multi-media art classes. For around two years I worked at a restaurant next to my school, saving up money for my first car so I was able to work with other opportunities in my career. I am a hard worker with high motivation and drive, I work towards what i am determined to achieve and I achieve it the logical way. If I am stuck in a hard situation I am quick to find the best solution possible.
Personal Information
- Place of Birth: GBMC
- Date of Birth: 06/27/2006
- Gender: Female
- Nationality: Italian-American
- Driving License: 02053174B
Timeline
Server
Eats & Sweets
04.2022 - 05.2024
North Harford High School
High School Diploma
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