Abigayle Watts
Meridian,ID
Summary
Organized and dependable individual successful at managing multiple priorities with a
positive attitude. Willingness to learn new techniques to best suit company needs, and take
on additional responsibilities.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Idahormones
Meridian, Idaho
01.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, and physician's instructions.
- Worked with cross-functional teams to achieve goals.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Processed payments from customers using debit and credit card.
- Answered inquiries regarding drug interactions, side effects and dosage instructions.
Passenger Service Agent
Horizon Airlines
Boise, ID
03.2022 - 01.2024
- Checked in passengers, assigned seats, and issued boarding passes.
- Verified identification of passengers for security purposes.
- Answered customer questions regarding flight information, airport amenities, and travel regulations.
- Weighed luggage and collected fees for excess baggage.
- Ensured all safety protocols were followed during the check-in process.
- Communicated effectively with other departments.
- Tagged baggage and routed to appropriate location for loading and screening.
- Oversaw ticketing, gate services.
- Monitored security and maintained operational protocols.
Laboratory Administrative Assistant
Saint Alphonsus Medical Center
Boise, Idaho
08.2018 - 02.2024
- Answered and directed phone calls, emails, and other inquiries from staff members and customers.
- Organized laboratory documents including reports, safety manuals, protocols and forms.
- Assisted in maintaining laboratory inventory by ordering supplies and equipment as needed.
- Collected blood samples in a safe and sanitary manner according to established procedures.
Education
Business and Leadership
Liberty University
Lynchburg, VA08-2025
Timeline
Medical Assistant
Idahormones
01.2024 - Current
Passenger Service Agent
Horizon Airlines
03.2022 - 01.2024
Laboratory Administrative Assistant
Saint Alphonsus Medical Center
08.2018 - 02.2024
Business and Leadership
Liberty University