ABIGAYLE BROWN
Knoxville,US
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
08.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
3rd Key Manager
Claire's Boutique
04.2023 - 08.2023
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Learned entire piercing catalog of items to improve recommendations and increase upsells to customers.
- Counted registers and cleaned and secured shop at end of shift.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Conducted sterile and safe ear piercings on infants, children, and adults alike.
Account Manager
KnoxSpot Media
09.2022 - 12.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Assisted with administrative tasks such as record keeping, correspondence, and material gathering.
Student Librarian Assistant
Pellissippi State Community College
12.2021 - 02.2022
- Assisted with administrative tasks such as record keeping, correspondence, and material gathering
- Responded to client and prospect needs
- Gained a thorough understanding of customer businesses and how they relate to company goals.
Kitchen Staff/ Fountain Staff
Sonic Drive-In
12.2020 - 08.2021
- Skilled at working independently and collaboratively in a team environment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier and Stocker
Walmart Supercenter
01.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Associate of Science -
Pellissippi State Community College
Knoxville, TN01.2025
High School Diploma -
L&N STEM Academy
Knoxville, TN05.2021
Skills
- Customer satisfaction
- Multitasking and prioritization
- Safe food handling
- Product Picking
- Operations Management
- Food and Supplies Acquisition
- Customer engagement
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Online Personal Shopper
Walmart
08.2023 - Current
3rd Key Manager
Claire's Boutique
04.2023 - 08.2023
Account Manager
KnoxSpot Media
09.2022 - 12.2022
Student Librarian Assistant
Pellissippi State Community College
12.2021 - 02.2022
Kitchen Staff/ Fountain Staff
Sonic Drive-In
12.2020 - 08.2021
Cashier and Stocker
Walmart Supercenter
01.2020 - 11.2020
Associate of Science -
Pellissippi State Community College
High School Diploma -
L&N STEM Academy
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