Abighayl Dill
Round Rock
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
08.2024 - 02.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Dunkin' Donuts
05.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Server
Chilli's Grill & Bar
03.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Housekeeping Room Attendant
Woodsprings Suites
02.2021 - 03.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
Education
High School Diploma -
Round Rock High School
Round Rock, TX05-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Exceptional customer service
- Adaptive and creative
- Cash register operation
- Hospitality service expertise
- Inventory management
- Quality control
- Customer service
Timeline
Barista
Starbucks
08.2024 - 02.2025
Barista
Dunkin' Donuts
05.2024 - 08.2024
Server
Chilli's Grill & Bar
03.2023 - 05.2024
Housekeeping Room Attendant
Woodsprings Suites
02.2021 - 03.2023
High School Diploma -
Round Rock High School
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