Abigiail Cerecedo
Waunakee,WI
Summary
Compassionate Certified Nursing Assistant is diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
UW Health University Hospital
Madison, WI
09.2021 - 02.2023
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Cleaned and sanitized patient rooms according to established protocols.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Provided emotional support to patients and families during difficult times.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Observed patients for any changes in their physical or mental condition.
Customer Service Cashier
Walmart
Madison, WI
04.2016 - 04.2021
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Processed credit card transactions accurately and efficiently.
- Verified that all coupons were valid prior to processing them into the system.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness and presentation of stock room and production floor.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Welcomed customers, offering assistance to help find store items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Customer Service Cashier
Target
Madison, WI
09.2015 - 03.2016
- Built and maintained productive relationships with employees.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Scanned items and checked pricing on cash register for accuracy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Welcomed customers, offering assistance to help find store items.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Education
Licensed Practical Nurse -
Madison Area Technical College
Madison, WI05-2025
Certified Nursing Assistant -
Madison Area Technical College
Madison, WI07-2021
Certified Medical Assistant -
Brightwood College
Laredo, TX07-2013
High School Diploma -
Zapata High School
Zapata, TX06-2012
Skills
- Documenting behaviors
- Infection control procedures
- Observing responses
- Transporting patients
- Conducting intakes
- Ambulation assistance
- Recording vital signs
- Compassionate caregiver
- Safety precautions
- HIPAA compliance
- Basic life support
Certification
- BLS Certified
- QPR Certified
Languages
Spanish
Native/ Bilingual
Accomplishments
- The Sunshine Award for nursing assistants who make a difference
Timeline
Certified Nursing Assistant
UW Health University Hospital
09.2021 - 02.2023
Customer Service Cashier
Walmart
04.2016 - 04.2021
Customer Service Cashier
Target
09.2015 - 03.2016
Licensed Practical Nurse -
Madison Area Technical College
Certified Nursing Assistant -
Madison Area Technical College
Certified Medical Assistant -
Brightwood College
High School Diploma -
Zapata High School