Abimael V. Oliveira
Monroe,NC
Summary
Dynamic Assistant Manager and Brand Marketing Consultant with a proven track record at Souza's Cleaning and Edson Flooring Tile LLC. Expert in enhancing customer relationships and business growth through strategic marketing and exceptional service knowledge. Skilled in project management and workload prioritization, achieving significant brand awareness and operational excellence without exceeding a single numerical percentage.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Souza's Cleaning
05.2022 - 06.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Brand Marketing Consultant
Edson Flooring Tile LLC
08.2020 - 02.2022
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Created compelling visual assets for use in online advertising campaigns, print materials, and event promotions.
- Ensured consistency of branding elements across all touchpoints by maintaining a comprehensive style guide for internal use.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Wrote and distributed press releases to increase brand visibility.
Education
High School Diploma -
David W. Butler High School
Matthews, NC06.2022
Skills
- Product and service knowledge
- Workload Management
- Marketing knowledge
- Business Development
- Work Planning and Prioritization
- Project Management
Timeline
Assistant Manager
Souza's Cleaning
05.2022 - 06.2024
Brand Marketing Consultant
Edson Flooring Tile LLC
08.2020 - 02.2022
High School Diploma -
David W. Butler High School