Abimbola A.
Dallas,TX
Summary
Dynamic customer and product professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.
I am a highly personable, and collaborative servant leader, mentor, coach, and facilitator holding several years of cross-industry and cross-continent experience with a strong interest to drive change through continuous improvement.
Overview
6
6
years of professional experience
Work History
Customer Experience Product Manager
US Bank NA
Atlanta, GA
04.2022 - 12.2023
- Leveraged technical knowledge to navigate functional requirements.
- Developed business plans to evaluate market opportunity and strategic fit for new product concepts.
- Marketed products and services at tradeshows and promotional events.
- Coordinated marketing events for showcasing product and service offerings.
- Recommended policy changes to improve marketing tactics and strategies.
- Monitored industry trends and identified opportunities for innovation within the product portfolio.
- Led project planning sessions to map out timelines for feature releases.
- Collaborated with stakeholders to define product requirements and user stories.
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Generated reports detailing progress against goals set by executive team members.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Scrum Master
Omotayo CPA
Dallas, TX
01.2018 - 02.2023
- Identified, addressed and either resolved or escalated project issues.
- Documented new features and strategies as well as user stories and criteria for acceptance.
- Identified risks associated with sprint goals and worked with the team to mitigate them.
- Delivered results using strong understanding of project management methodology and PMO standards.
- Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
- Conducted demos of completed work at the end of each sprint cycle.
- Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
- Supported the development team in understanding user stories, acceptance criteria and definition of done.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
Agile Scrum Master
PepsiCo
Frisco, TX
03.2021 - 04.2022
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
- Developed retrospectives after each sprint or milestone to identify areas of improvement for future projects.
- Conducted regular reviews of existing processes and procedures to ensure they are optimized for maximum efficiency.
- Produced thorough, accurate and timely reports of project activities.
- Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
- Maintained project schedules by managing deadlines and adjusting workflow.
- Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
- Facilitated post implementation reviews with key stakeholders and customers providing feedback regarding successes and areas of improvement identified during the course of the project.
- Worked to gather customer requirements, clarify specifications and translate into product backlog.
Education
Ph.D. - Organizational Leadership
The Chicago School of Professional Psychology
Los Angeles, CA06-2026
Master of Arts - Communication Culture & Media
Coventry University
United Kingdom , London 11-2012
Master of Arts - History And Philosophy of Science And Technology
University of Ibadan
Lagos NG08-2008
Bachelor of Arts - International Relations
Babcock University
Lagos NG06-2006
Skills
- End to End Feature Delivery
- User and UX Research
- ROI Analysis
- Troubleshooting and QA
- Product Vision and Strategy
- User Feedback Collection
- Jira, Atlassian, Rally
- Teamwork and Collaboration
- Product Roadmaps
- Agile Software Development
- Brand Building
- Project Planning
- Prioritization and Execution
- Stakeholder Alignment
- [Type] Marketing
- Product Lifecycle Management
- Progress Monitoring
- Negotiation
- Roadmap Development
Certification
• RTE – Release Train Engineer
• ICP-ACC – Agile Coach
• Certified Scrum Professional- Scrum Alliance
• Kanban System Design
• Certified Agile Leadership -CAL E/O
• Certified Agile Leadership for Organizations
• SAFe – Scaled Agile Framework
• Certified Scrum Master
Timeline
Customer Experience Product Manager
US Bank NA
04.2022 - 12.2023
Agile Scrum Master
PepsiCo
03.2021 - 04.2022
Scrum Master
Omotayo CPA
01.2018 - 02.2023
Ph.D. - Organizational Leadership
The Chicago School of Professional Psychology
Master of Arts - Communication Culture & Media
Coventry University
Master of Arts - History And Philosophy of Science And Technology
University of Ibadan
Bachelor of Arts - International Relations
Babcock University