Hardworking and reliable with strong ability in multitasking. Offering time and skill. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Crew Team Member
Dunkin' Donuts
Catonsville, MD
05.2022 - Current
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
Inspected food products for quality and consistency and reported concerns to cooks.
Followed orders of senior leadership with exacting accuracy in moment and without question.
Organized and restocked supplies to support operations and team productivity.
Military
US Army
Edgewood, MD
07.2021 - Current
Inspected grounds, facilities and equipment to determine repair and maintenance needs.
Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
Nanny
Mrs Alade
Havre De Grace, MD
02.2018 - 06.2021
Engaged children with games and puzzles to promote mental development and enjoyment.
Regulated children's schedules to balance rest, learning and play.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Observed children during snack time to prevent choking.
Encouraged safe, positive behavior by redirecting children to take positive action.
Followed routines to foster stability and structure in children's lives while parents were away.
Assisted children with completing homework and special assignments to improve academic performance.
Participated in hands-on learning activities with children incorporating art.
Washed and put away dishes and wiped down counters after meals and snacks.
Cooked nutritious meals to promote healthy diet and nutrition.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Cashier
Gas Station
Youngstown, OH
07.2017 - 12.2017
Accepted cash and credit card payments, issued receipts and provided change.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Answered customer questions, provided store information and directed customers to designated store areas.
Verified customer age requirement for alcohol or tobacco purchases.
Education
Associate of Science - Cybersecurity
The Community College of Baltimore County
Catonsville, MD
05.2024
High School Diploma -
Fox Chapel Area High School
Pittsburgh, PA
06.2017
Skills
Basic Mathematics
Sale and Rental Recordkeeping
Decision Making
Relationship Building
Sales and Marketing
Team Building
Critical Thinking
Multitasking and Prioritization
Certification
Hazmat operations and awareness certified
Badges
CCNA: Introduction to Networks
CCNA: Switching, Routing, and Wireless Essentials
CCNA: Enterprise Networking, Security, and Automation