Nicole Alvarado
Belleville ,NJ
Summary
Motivated high school student with a track record of academic excellence available for part-time or full-time. Organized and dependable, successful at managing multiple priorities with a positive attitude. Motivated and committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Burger King
Nutley, NJ
10.2023 - 02.2024
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained clean and organized workspace, ensuring positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Contributed to achievement of company targets through consistent delivery of high-quality service.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Operated cash register to ring up final bill and process various forms of payment.
Front Desk Receptionist
Julio Angel Hair Studio
146 Bloomfield Ave, Verona, NJ
06.2023 - 08.2023
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Learned details of types of treatments and procedures in order to answer questions from clients.
- Communicated with salon team members if clients canceled or changed appointment times.
- Escorted clients to salon areas and treatment rooms.
- Handled payments and processed credit card transactions.
- Welcomed clients with friendly greeting, answered general questions, gathered nature of visit and directed them to their chair.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered telephone calls to provide information and schedule new appointments.
- Offered clients beverage or snack while they wait for stylist.
- Helped prepare clients for hair service.
- Monitored and adjusted inventory levels to keep recorded information, shortages, and discrepancies records current and accurate.
- Opened and closed salon.
- Counted money in cash drawers at beginning and end of shifts and reported each amount in daily cash up.
Education
Belleville High School
Belleville, NJ06.2025
Skills
- Customer Assistance
- Cleaning and sanitation
- Cash Handling
- Front Desk Operations
- Taking Orders
- Clear Communication
- Flexible Schedule
- Store Opening and Closing
- Customer Service
- Inventory Restocking
- Answer Telephone Calls
- Scheduling Appointments
- Cash Register Operations
- Computer Skills
- Basic Mathematics
- Inventory Accuracy
- Responsible and Trustworthy
- Teamwork and Collaboration
- Critical Thinking
- Hardworking
- Payment Transactions
- Strong Work Ethic and Dependable
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Crew Team Member
Burger King
10.2023 - 02.2024
Front Desk Receptionist
Julio Angel Hair Studio
06.2023 - 08.2023
Belleville High School