Results-driven professional with experience leading teams, training new employees, and improving daily operations. Strong background in customer service, cash management, and resolving operational challenges while maintaining efficiency and customer satisfaction. Known for strong communication, organization, and the ability to foster teamwork in fast-paced environments.
Work History
Crew Team Member
10 Months
Whataburger | 02.2021 - 12.2021
Assisted team members during peak hours to ensure timely service.
Followed food safety protocols to guarantee health compliance standards.
Processed transactions accurately using point-of-sale system.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cashier
7 Months
Home Depot | 05.2022 - 12.2022
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers in locating products and provided product information.
Handled cash, credit, and debit transactions accurately while balancing registers at shift end.
Participated in training new cashiers on operational procedures and best practices.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Team Member
2 Years 10 Months
Panera Bread | 10.2023 - Current
Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
Operated kitchen equipment efficiently, preparing food items according to company recipes.
Collaborated with team to manage high-volume periods, optimizing workflow and service speed.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to inventory management by monitoring stock levels and reporting shortages promptly.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Operations Team Member
4 Months
Lifetime Fitness | 04.2026 - Current
Monitored inventory levels to maintain optimal stock and reduce shortages.
Implemented process improvements that enhanced service delivery and member satisfaction.
Collaborated with management to identify operational challenges and propose effective solutions.
Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
Worked closely with teammates to coordinate tasks and support safety.
Education
Associate of Arts - Business Administration
San Antonio College | San Antonio, TX | 12-2024
High School Diploma
Macarthur Highschool | San Antonio | 05-2022
Skills
Customer service
Customer assistance
Customer support
Work ethic
Staff training and development
Inventory management
Team collaboration
Time management skills
Health and safety compliance
Customer relations
Accomplishments
Maintained a 3.5+ cumulative GPA throughout college while balancing academic, professional, and extracurricular commitments.
Member of the Honors Society, recognized for academic excellence, dedication, and commitment to continued learning.
Active member of the Student Council for Leadership and Achievement (SCLA), developing leadership skills through academic and professional development opportunities.
Certification
Food Handler Certification — Demonstrated knowledge of food safety practices, sanitation standards, proper food handling procedures, and health regulations.