Work Preference
Professional Summary
Overview
Work History
Education
Skills
reading
Timeline
SUB TEACHER

Abimbola Akinnusi

Newark Board Of Education
Newwark,NJ

Work Preference

Desired Job Title

Customer Service RepresentativeIT Technician

Work Type

Full Time

Location Preference

RemoteOn-Site

Location:

Newwark, NJ, US

Open to relocation:

Yes

Minimum Desired Compensation

$45000/yr

Important To Me

Career advancementWork-life balancePersonal development programsWork from home optionFlexible work hours
11
years of professional experience

Highly experienced relating with people with over 4 years in field. Proven skills in verbal and written communication and problem-solving combined with unsurpassed work ethic, proactive mindset and detail-oriented approach. Passionate Teaching Assistant offering -year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline. Teacher Assistant with extensive background as Teacher Aide. Excellent skills building nurturing safe learning environments for K-12 student groups. Excels at written and verbal communications coupled with in-depth knowledge of classroom activities and teaching methods. Outstanding skills preparing lessons, providing materials, and supervising students.

Work History

Teacher's Aide

5 Years
Newark Board Of Education | Newark, United States | 09.2021 - Current
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
  • Monitored students on field trips, handling roll calls and group movements to keep youths safe in public settings.
  • Prepared teaching materials and set up audio-visual equipment for lead teacher.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported instructor with test administration, curriculum development, and assignment grading.
  • Eliminated learning gaps and effectively instructed students on teaching training using a wide variety of teaching aids and motivational strategies.
  • Assisted teachers with supervision and care of group 10 children

Customer Service Representative

3 Years 10 Months
Good Food Africa Food | Hillside, NJ | 10.2017 - 08.2021
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Recommended products to customers, thoroughly explaining details.
  • Communicated with vendors regarding backorder availability, future inventory, and special orders.
  • Resolved 100 issues over the phone with100 customers daily

Cashier

2 Years 4 Months
Dollar General Store | Newwark, NJ | 07.2015 - 11.2017
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provide assistance or intervention where required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales ads and monitored price changes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Greeted over 80 patients per day
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes
  • Checked identification for proof-of-age for alcohol and tobacco sales
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals

Education

Associate of Arts - Education of Individuals in Elementary Special Education Programs

Walden University | Minneapolis, MN | 10.2021

Associate of Arts - Accounting

Federal Poly Ilaro | Ogun State,Nigeria | 07.2012

Associate of Arts - Computer And Information Systems Security

Lagos State Computer School | Lagos,Nigeria | 01.2009

Skills

Student Behavior and Progress Reporting
Encouraging Participation and Inclusivity
Experience with Diverse Student Populations
Classroom Management
Small-Group Support and Assistance
Electronic Grading Software
Strong Communication Skills
Call Center
Problem Solving
Computer Skills
Strong Analytical Skills
Customer Service Experience

reading

I like making researches and know new things

Timeline

Teacher's Aide

Newark Board Of Education
09.2021 - CurrentRead More

Customer Service Representative

Good Food Africa Food
10.2017 - 08.2021Read More

Cashier

Dollar General Store
07.2015 - 11.2017Read More

Lagos State Computer School

Associate of Arts from Computer And Information Systems Security
Read More

Federal Poly Ilaro

Associate of Arts from Accounting
Read More

Walden University

Associate of Arts from Education of Individuals in Elementary Special Education Programs
Read More
Abimbola AkinnusiSUB TEACHER