ABIR JAMA
Burnsville,MN
Summary
Detail-oriented and highly motivated individual with hands-on experience in asset protection, customer service, and technical assembly. Adept at following technical instructions, inspecting materials, and ensuring quality compliance. Strong team player with a commitment to precision, safety, and continuous improvement. Skilled in working in fast-paced environments and adapting to new processes quickly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Service Representative
Target
10.2024 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Asset Protection Associate
Walmart
11.2023 - 09.2024
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
Education
Software Engineering -
Minneapolis Community And Technical College
Minneapolis, MN06-2026
Bachelor's Degree - Computer Engineering
Ostim TeknikNiversitesi
01.2023
Skills
- Strong attention to detail and ability to follow written instructions
- Familiar with quality inspection and basic hand tools
- Quick learner, adaptable to new processes and repetitive tasks
- Organized and experienced in maintaining clean workspaces
- Effective teamwork and communication in fast-paced environments
Certification
- Python Programming Certificate – Python Institute.
- CompTIA Security+ - CompTIA.
Languages
English
Turkish
Arabic
Somali
Timeline
Guest Service Representative
Target
10.2024 - Current
Asset Protection Associate
Walmart
11.2023 - 09.2024
Bachelor's Degree - Computer Engineering
Ostim TeknikNiversitesi
Software Engineering -
Minneapolis Community And Technical College