Abitihaj Wallace
Oakland,CA
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Dedicated Behavioral Therapist/Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
9
9
years of professional experience
Work History
Social Worker Case Manager
Behavioral Intervention Specialists Los Angeles
10.2023 - Current
- Managed high-risk cases to ensure safety and well-being of children through timely assessments and appropriate interventions.
- Enhanced family stability by providing counseling, crisis intervention, and ongoing support for a diverse caseload.
- Conducted thorough assessments of client strengths and needs in order to provide tailored recommendations for individualized treatment plans.
- Maintained accurate records, adhering to strict documentation guidelines and confidentiality requirements for compliance purposes.
- Coordinated with mental health professionals or medical providers to address any concerns related to clients'' psychological or physical wellbeing.
Social Worker Case Manager
Contra Costa County Health Services
06.2020 - 01.2023
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Implemented strategies to increase public awareness of social and community service programs.
- Partnered with local organizations to expand access to social and community services.
- Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
Medical Record Abstractor
Blue Cross Blue Shield
11.2021 - 06.2022
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Scanned and uploaded medical records into electronic medical records system.
- Maintained accuracy, completeness, and security for medical records and health information.
Hedis Facilitator
Blue Cross Blue Shield
11.2018 - 06.2019
- Expert in systems for tracking, HMO and PPO data.
- Advocated for program participants in Medicare program, outlining cases and needs to program executives.
- Expert in medical terminology
- Accurately locate and abstract clinical information across multiple platforms, from eligible patients’ charts according to protocol.
- Protects confidential patient and departmental information.
Medical Record Abstractor
Medlinks Staffing
11.2017 - 06.2018
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Maintained accuracy, completeness, and security for medical records and health information.
- Scanned and uploaded medical records into electronic medical records system.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Brand Marketing Specialist
Victory Marketing Agency
01.2015 - 10.2017
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Created and distributed surveys for data collection and analysis.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Developed questionnaires and facilitated focus group discussions.
- Established and managed relationships with external data providers and research vendors.
Education
Bachelor of Arts - Sociology
California State University- East Bay
Hayward Ca05.2020
Skills
- Case Planning and Management
- Assessment and Evaluation
- Behavioral Health Knowledge
- Electronic Charting
- Case Records Management
- Generate Reports
Timeline
Social Worker Case Manager
Behavioral Intervention Specialists Los Angeles
10.2023 - Current
Medical Record Abstractor
Blue Cross Blue Shield
11.2021 - 06.2022
Social Worker Case Manager
Contra Costa County Health Services
06.2020 - 01.2023
Hedis Facilitator
Blue Cross Blue Shield
11.2018 - 06.2019
Medical Record Abstractor
Medlinks Staffing
11.2017 - 06.2018
Brand Marketing Specialist
Victory Marketing Agency
01.2015 - 10.2017
Bachelor of Arts - Sociology
California State University- East Bay
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