Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Leslie Villalta

North Las Vegas,NV

Summary

Goal-driven employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Patient Intake Coordinator

Los Angeles Orthopedics Surgeon Specialists
Los Angeles, CA
04.2024 - Current
  • Scheduled appointments for patients according to physician orders and availability of resources.
  • Coordinated communication between physicians, nurses, pharmacists, laboratory personnel, and other healthcare professionals regarding changes in patient status or treatment plans.
  • Ensured compliance with HIPAA regulations concerning privacy practices within the department.
  • Organized patient data including medical history, insurance information, and test results.

Insurance Broker

Symmetry Financial Group
Las Vegas, NV
07.2023 - 03.2024
  • Negotiated with underwriters to secure favorable terms on behalf of clients.
  • Served as a point of contact for customers throughout the life cycle of their policies.
  • Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.

Senior Risk Coordinator

Capital One
Las Vegas, NV
06.2018 - 07.2023
  • Used Excel pivot tables, charts and reports to break down and analyze information.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Documented all findings from investigations into potential risks.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Remained current on latest IT developments and advancements to automate and modernize systems.
  • Built disaster management and recovery plans for different types of financial emergencies.

Education

Associate of Arts - Psychology

College of Southern Nevada
Las Vegas, NV

Skills

  • Operations Management
  • Strategic Planning
  • Project Management
  • Operational Reporting
  • Business Planning
  • Microsoft Programs (Excel, Office, Outlook, Powerpoint, Word)
  • Data Input
  • Negotiation
  • Team Leadership
  • Time Management
  • New Software Integration
  • Training
  • Problem Solving
  • Bilingual

Timeline

Patient Intake Coordinator

Los Angeles Orthopedics Surgeon Specialists
04.2024 - Current

Insurance Broker

Symmetry Financial Group
07.2023 - 03.2024

Senior Risk Coordinator

Capital One
06.2018 - 07.2023

Associate of Arts - Psychology

College of Southern Nevada
Leslie Villalta