Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Foster
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Jennifer Foster

College Station,TX

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Patient Intake CoordinatorVendor Coordinator AssistantAdministrative AssistantProcess Documentation SpecialistCustomer Service Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: College Station, TX, US
Open to relocation: Yes

Important To Me

Flexible work hoursPaid time offWork from home optionHealthcare benefitsPaid sick leave401k matchWork-life balanceCompany Culture

Summary

Results-driven Office Management Professional with expertise in optimizing workflows and enhancing patient experiences. Implemented process improvements that increased efficiency and customer satisfaction. Skilled in patient intake coordination and vendor relationship management, leveraging strong organizational skills to streamline operations and ensure compliance.

Overview

20
20
years of professional experience

Work History

Patient Intake Coordinator

TJ Family & Implant Dentistry
Bryan, Texas
02.2026 - Current
  • Coordinated appointment scheduling to optimize office workflow and improve patient access.
  • Managed patient registrations, ensuring accurate data entry to support seamless patient experience.
  • Assisted patients with intake forms and addressed inquiries promptly.
  • Verified insurance details and communicated benefits effectively to patients.
  • Processed patient records, maintaining confidentiality and compliance to uphold regulatory standards.
  • Collaborated with dental team to streamline check-in procedures efficiently.
  • Trained new staff on intake processes and software systems.
  • Monitored inventory levels of supplies and placed orders.

Vendor Coordinator Assistant

Texas Renaissance Festival
05.2024 - 12.2024
  • Vendor Onboarding: Assist in the onboarding process for new vendors, including gathering necessary documentation and ensuring compliance with company policies.
  • Communication: Communicate with vendors via phone, email, and other methods to address inquiries and resolve issues.
  • Issue Resolution: Work with vendors to resolve issues, such as late deliveries, quality problems, or billing disputes.
  • Performance Monitoring: Track vendor performance metrics, such as delivery times, quality, and pricing.
  • Vendor Database Management: Maintain and update a comprehensive vendor database, including contact information, performance metrics, and contracts.
  • Contract Management: Assist in the review and negotiation of vendor contracts.
  • Developed and maintained positive relationships with vendors to foster collaboration and support business objectives.
  • Purchase Order Processing: Create and process purchase orders, ensuring accuracy and timely delivery.
  • Inventory Management: Monitor inventory levels and place orders with vendors to maintain adequate stock.
  • Analyzed vendor pricing to identify cost-saving opportunities, contributing to budget management and expense control.
  • Supplier Diversity: Support the company's supplier diversity initiatives by identifying and qualifying diverse suppliers.

Administrative Assistant

Lone Star Tank Management
Bryan, Texas
02.2024 - 09.2024
  • Coordinated executive leadership's scheduling and calendar management to optimize time allocation.
  • Organized and maintained confidential files to ensure quick access for team members.
  • Prepared meeting agendas and recorded minutes for internal discussions.
  • Facilitated interdepartmental communication to enhance workflow efficiency.
  • Arranged travel itineraries for team members, ensuring all logistics met their requirements.
  • Supported onboarding by preparing materials and orienting new hires.
  • Processed invoices and vendor payments promptly to maintain financial accuracy.
  • Generated periodic financial reports for management review, ensuring compliance.

Process Documentation Specialist

Malek Service Company
College Station, TX
01.2022 - 05.2023
  • Performed quality assurance checks on all documentation to ensure accuracy and reliability before publication.
  • Implemented document control procedures to enhance accessibility of information.
  • Reviewed and edited technical documents for clarity, consistency, and accuracy.
  • Developed and upheld documentation standards and style guidelines to ensure clarity and consistency across content.
  • Secured storage of archived documents and streamlined retrieval processes to enhance information access.
  • Collaborated with teams to facilitate accurate information flow across departments.
  • Ensured compliance with data entry requirements by following program data policies and procedures.
  • Developed comprehensive training modules to aid user understanding of software applications.

Customer Service Manager

Malek Service Company
College Station, TX
01.2022 - 12.2022
  • Coached and developed CSR team, optimizing scheduling and elevating service quality.
  • Managed KPIs and presented reports to identify and implement solutions enhancing team performance.
  • Coordinated and approved department hiring, fostering a collaborative and productive work environment.

Dispatch Manager

Malek Service Company
College Station, TX
01.2022 - 12.2022
  • Collaborated with dispatch team to enhance operational efficiency.
  • Recorded service, maintenance, and lead calls in Service Titan software to ensure accurate tracking.
  • Managed multi-line phones while delivering exceptional customer service.

Retail Sales Manager/Assistant

Furniture Source International
College Station, TX
01.2020 - 12.2021
  • Achieved monthly retail sales revenue growth of 12% to 45% in 2021 through targeted promotions and customer engagement strategies.
  • Oversaw inventory management to ensure optimal stock levels and product availability.
  • Managed schedules and oversaw daily operations to ensure optimal staff coverage and efficient workflow.
  • Managed daily operations and staff schedules at Furniture Source International.
  • Trained new sales associates on product knowledge and customer service techniques.

Office Manager/Human Resources/Junior Accountant

Furniture Source International
College Station, TX
01.2019 - 12.2021
  • Managed daily office operations and maintained a productive work environment.
  • Coordinated scheduling for staff meetings and client appointments effectively.
  • Oversaw inventory management and procurement of office supplies efficiently.
  • Monitored client accounts and performed forecasts to support strategic marketing initiatives.

HR / Programs Administrator

Camp Allen Conference and Retreat Center
01.2013 - 12.2016
  • Conducted reference and background checks while managing event planning for groups of up to 800, ensuring seamless execution of events.
  • Coordinated communication between staff, vendors, and guests effectively.
  • Organized event logistics and scheduling for retreats and conferences.
  • Managed daily administrative tasks for Camp Allen Conference and Retreat Center.
  • Managed sales and registration for over 1800 campers, exceeding $1 million in sales.

Front Desk Personnel / Gift Shop Sales Associate / Manager on Duty

Camp Allen Conference and Retreat Center
01.2011 - 12.2013
  • Oversaw front desk operations and gift shop sales, ensuring seamless customer service.
  • Assisted customers in selecting gifts and merchandise based on preferences.
  • Maintained a clean and organized sales area for optimal customer experience.
  • Operated cash register and processed transactions efficiently and accurately.
  • Coordinated with management to fulfill chapel and sacristy needs, enhancing service delivery.

Outside Sales Representative

Acosta Sales and Marketing
01.2006 - 12.2009
  • Cultivated and maintained strategic business relationships, consistently exceeding sales targets by 20%.
  • Delivered tailored customer service to merchants, enhancing satisfaction and loyalty.
  • Built strong relationships with clients to understand their needs and preferences.
  • Delivered product presentations to showcase features and benefits to customers.
  • Conducted market research to identify potential sales opportunities and trends.

Education

Academic Diploma -

Waller High School
Waller, TX
01-1996

Skills

  • Patient account management
  • Medical billing
  • Patient management system
  • Office management
  • Document preparation
  • Spreadsheet and database management
  • Meeting and event planning
  • Project management
  • Operational efficiency
  • Receiving operations
  • Microsoft Word proficiency
  • Excel proficiency
  • Microsoft PowerPoint skills
  • Team leadership
  • Staff training
  • Customer excellence
  • Policy documentation
  • Strategic planning
  • Process mapping
  • Active listening skills

Timeline

Patient Intake Coordinator

TJ Family & Implant Dentistry
02.2026 - Current

Vendor Coordinator Assistant

Texas Renaissance Festival
05.2024 - 12.2024

Administrative Assistant

Lone Star Tank Management
02.2024 - 09.2024

Process Documentation Specialist

Malek Service Company
01.2022 - 05.2023

Customer Service Manager

Malek Service Company
01.2022 - 12.2022

Dispatch Manager

Malek Service Company
01.2022 - 12.2022

Retail Sales Manager/Assistant

Furniture Source International
01.2020 - 12.2021

Office Manager/Human Resources/Junior Accountant

Furniture Source International
01.2019 - 12.2021

HR / Programs Administrator

Camp Allen Conference and Retreat Center
01.2013 - 12.2016

Front Desk Personnel / Gift Shop Sales Associate / Manager on Duty

Camp Allen Conference and Retreat Center
01.2011 - 12.2013

Outside Sales Representative

Acosta Sales and Marketing
01.2006 - 12.2009

Academic Diploma -

Waller High School

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