Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Abner Garcia

Albuquerque,NM

Summary

Dynamic education and hospitality professional with a proven track record at Kelly Educational Services. Demonstrated excellence in student engagement and team collaboration, resulting in enhanced learning experiences and increased operational efficiency. Strong analytical thinker with exceptional customer service skills, dedicated to fostering positive relationships and driving organizational success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Kelly Educational Services
Albuquerque, NM
12.2023 - Current
  • Provided guidance to struggling learners by offering alternative methods of instruction.
  • Utilized various teaching techniques to motivate students and foster their academic growth.
  • Utilized positive reinforcement to motivate students.

Shift Leader

Firehouse Subs
Albuquerque, New Mexico
01.2024 - 08.2024
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to increase sales and improve service quality.
  • Handled emergency situations with composure and in accordance with company guidelines.

Server

Cinnamon Sugar & Spice Cafe
Albuquerque, New Mexico
08.2023 - 12.2023
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Informed customers of daily specials and signature menu items.

Cook

Horse and Angel tavern
Albuquerque, New Mexico
08.2023 - 12.2023
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Education

GED -

La Cueva High School
7801 Wilshire Rd Nw
02-2019

Some College (No Degree) - Biology

CNM
900 University Blvd Se

Skills

  • Analytical skills
  • Special education
  • Student engagement
  • Parent-teacher communication
  • Daily specials memorization
  • Hostess support
  • Team member support
  • Table resetting
  • Shift management
  • Foreign language proficiency
  • Effective customer upselling
  • Relationship management
  • Team collaboration
  • Guest engagement
  • Sales expertise
  • Table bussing
  • Opening and closing procedures
  • Customer service focus

Certification

  • "Agriculture and Horticulture of Cannabis"

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Martial Artist: Judoka, Karateka, Kickboxer.
  • Musician: Bass, Ukulele
  • Mechanic: Hobbyist

References

References available upon request.

Timeline

Shift Leader

Firehouse Subs
01.2024 - 08.2024

Substitute Teacher, K-12

Kelly Educational Services
12.2023 - Current

Server

Cinnamon Sugar & Spice Cafe
08.2023 - 12.2023

Cook

Horse and Angel tavern
08.2023 - 12.2023

GED -

La Cueva High School

Some College (No Degree) - Biology

CNM
Abner Garcia