Grace Fong
San Francisco,CA
Summary
Dynamic educator and HR professional with proven skills in classroom management, student engagement, and staff collaboration. Excelled at San Francisco Unified School District, enhancing learning through positive reinforcement and behavior management. Created inclusive, supportive environments, demonstrating exceptional interpersonal communication and organizational abilities. Achieved notable improvements in student and staff satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
San Francisco Unified School District
08.2018 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Repeatedly requested as an educator by teachers based on excellent past referrals and trusted performance in various schools within the San Francisco Unified School District
- Kept students on-task with proactive behavior modification and positive reinforcement strategies from K-5, Middle School, and High Schools
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students
Social Work Assistant
Mabini Adult Day Health Center
08.2017 - 08.2018
- Coordinated referrals to community services to help clients obtain needed support on a regular basis
- Helped facilitate effective care plans advocated for needs of each client with outside agencies and care professionals
- Conducted home visits across San Francisco to check on patients' well-being, and fill out assessment forms: about 4-5 each month
- Protected clients' health information with strict protocols focused on controlling access to confidential information
St. Anthony's Foundation Volunteer
St. Anthony's Foundation
04.2014 - 06.2016
- Volunteered in the dining hall, clothing, and computer lab programs to provide services to low-income and homeless clients to provide for their basic needs; the dining hall serves over 1,000 guests each day
- Maintained orderly, operational computer facilities to serve 100+ visitors a day
- Used strong interpersonal communication and collaboration skills to convey information to others, and work as a team member to serve clients' needs in different departments
- Represented organization positively and professionally while providing St. Anthony's community with much-needed services
- Communicated with staff members to stay informed about volunteer opportunities and events
Human Resource Assistant
Family Service Agency of San Francisco
04.2013 - 08.2013
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized on a daily basis
- Filed paperwork, sorted, and delivered mail and maintained office organization regularly
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database approximately 2-3 orientations per week
- Answered and redirected incoming phone calls for the office on a daily basis
- Organized new employee orientation schedules for new hires as needed, and generated employee ID cards for new hires
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials, went over benefit's package, and answer any questions new hires may have; this usually occurred on a weekly basis
Human Resource Specialist - Volunteer
CARECEN
08.2010 - 10.2012
- Updated the human resource manual to keep abreast with the latest California laws and regulations
- Reviewed and chose various benefit products to put together a benefits package for a medium-sized organization
- Reviewed cover letters and resumes, and scheduled interviews for potential employees on an as needed basis
- Made sure CARECEN is up to code regarding employee rights, and responsibilities especially Family and Medical Leave Act (FMLA) in accordance with the U.S. Department of Labor
Education
Master of Arts - Government
Harvard Extension School, Harvard University
Cambridge, MA05.2026
Bachelor of Arts - Social Sciences - Interdisciplinary Studies
San Francisco State University
San Francisco, CA06.1991
Skills
- Professional Phone Demeanor
- Computer Skills: Microsoft Suite, and ADP
- Research Skills: for conducting research and writing papers
- Ability to complete tasks efficiently and thoroughly
- Good typing ability
- Attention to detail
- Ability to follow instructions
- Analytical Skills
- Staff Collaboration
- Organization and Planning
- Interpersonal Communication
- Decision-Making
- Multitasking
- Punctuality
Accomplishments
- Recognized by multiple schools as an excellent substitute
- Specialized in substituting for multi-subject and single subject classes
- Completed extra training to further help students under care
- Enhanced student learning using the primary language to acquire the second language as part of the fieldwork in producing a senior thesis
Certification
Certificate in Human Resource Management, 2012
Languages
Chinese (Cantonese)
Professional Working
Timeline
Substitute Teacher, K-12
San Francisco Unified School District
08.2018 - Current
Social Work Assistant
Mabini Adult Day Health Center
08.2017 - 08.2018
St. Anthony's Foundation Volunteer
St. Anthony's Foundation
04.2014 - 06.2016
Human Resource Assistant
Family Service Agency of San Francisco
04.2013 - 08.2013
Human Resource Specialist - Volunteer
CARECEN
08.2010 - 10.2012
Master of Arts - Government
Harvard Extension School, Harvard University
Bachelor of Arts - Social Sciences - Interdisciplinary Studies
San Francisco State University
Certificate in Human Resource Management, 2012
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