Abner Sanchez
Charlotte,NC
Summary
Proactive and Cheerful Produce Manager recognized and rewarded for engaging customers in friendly conversations while meeting diverse needs. In-depth knowledge of all fruits and vegetables sold in department, as well as relevant job-related safety, health and security rules. Hardworking and collaborative individual with 8 years of retail experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Produce Manager
Food Lion
07.2017 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened sales & profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
Customer Service Cashier
Food Lion
07.2016 - 01.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Arts -
Central Piedmont Community College
Charlotte, NC05.2021
High School Diploma -
Vance High
06.2018
Skills
- Customer Service
- Retail management experience
- Retail Inventory Management and counting
- Merchandising Strategies
Certification
- FSC- Food Safety Certified.
- Food Lion Manager College.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Produce Manager
Food Lion
07.2017 - Current
Customer Service Cashier
Food Lion
07.2016 - 01.2018
Associate of Arts -
Central Piedmont Community College
High School Diploma -
Vance High