FATIMATA NDIAYE
Columbus,COLUMBUS
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated student seeking internship in to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Leader
ANGSTROM FIBER SIDNEY
Sidney, OH
06.2022 - 11.2023
SUMMARY
Production Operator/Maintenance Tech. WITH 2+years of experience in large and small manufacturing companies. Strengths in quickly learning and adapting to new processes, technology. And assembly projects. To succeed. In an environment of growth and excellence, earn a job that provides me with job satisfaction and self-development, and helps me achieve personal as well as organizational goals.
- Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
- Reduced call-time of inbound calls by recognizing and resolving systematic inefficiencies.
- Managed key account service, providing exceptional support to foster loyalty and retention.
- Assisted operators with handling calls and took over escalated concerns to deliver expert solutions.
- Production operator.
- Honda Corporation. April 2023 - August 2024
Education
Associate of Science - French Language And Literature
FRENCH STUDIES
02-2016
Some College (No Degree) - English Education
GED OHIO COMMUNITY COLLEGE
Skills
- Self-Motivated
- Recordkeeping
- Troubleshooting
- Task Prioritization
- Communication
- Teamwork and Collaboration
- Organization and Time Management
- Research
- Networking
- Planning and Coordination
- Clerical Support
- Collaboration
- Quality Assurance
- Self-Directed
- Attention to Detail
- Social Perceptiveness
- Active Listening
- Supervision and leadership
- Calm Under Pressure
Certification
LICENSES IN NURSING
Timeline
Customer Service Leader
ANGSTROM FIBER SIDNEY
06.2022 - 11.2023
Associate of Science - French Language And Literature
FRENCH STUDIES
Some College (No Degree) - English Education
GED OHIO COMMUNITY COLLEGE
LICENSES IN NURSING
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