Aboubakar Sylla
Bronx,NY
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Secretary's Assistant
NYU Langone Neurology
11.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Supported medical staff by providing organized and accurate medical records.
Supervisor
Bloomingdale's
10.2019 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Pharmacy Technician
CVS Pharmacy
02.2020 - 05.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Teacher's Assistant
Summer Youth Employment Program
10.2014 - 01.2017
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
Education
Bachelor of Science - Biology
Medgar Evers College of The City University of New York
Brooklyn, NY05.2024
Skills
- Office Administration
- Chemical Cleaners
- Computers and Technology
- Clerical Support
- Data Extraction
- Medical Release of Information ROI
- Patient Documentation
- Predictive and Preventive Maintenance
- Productivity Performance
- Teaching and Instruction
- Individual Sessions
- Patient Confidentiality
- Drug Compatibility Software
Certification
- Phlebotomy, National Career Association Certificate 2022 BLS & CPR
Languages
English
Native or Bilingual
French
Professional Working
Bambara
Native or Bilingual
Fulani
Native or Bilingual
Mandingo
Native or Bilingual
Timeline
Secretary's Assistant
NYU Langone Neurology
11.2022 - 08.2023
Pharmacy Technician
CVS Pharmacy
02.2020 - 05.2021
Supervisor
Bloomingdale's
10.2019 - 01.2023
Teacher's Assistant
Summer Youth Employment Program
10.2014 - 01.2017
Bachelor of Science - Biology
Medgar Evers College of The City University of New York
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