NissaMarie Zimmer

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Established administrative work procedures to track staff's daily tasks.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Merchandiser

Cashier

Customer Services

• Improved route efficiency by analyzing GPS data and adjusting schedules accordingly.
• Streamlined driver onboarding process, shortening training time while maintaining quality standards.
• Met transportation service targets and delivered loads on time.
• Developed strong relationships with clients, resulting in increased business referrals and repeat customers.