Detail-oriented Compliance Specialist focused on Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) compliance. Delivered effective risk assessments and transaction monitoring to identify suspicious activities while maintaining thorough documentation to support compliance efforts. Contributed to team initiatives and regulatory projects, leveraging strong analytical skills and collaborative spirit to enhance organizational compliance strategies.
Hi, I’m
Abraham Ahmed Kpoto
Minneapolis,MN
Summary
Overview
16
years of professional experience
Work History
U.S. BankMinneapolis, MN
Investment Operations Specialist
03.2025 - Current
Job overview
- Processed and reviewed account transactions, ensuring compliance with internal policies and banking regulations, including AML/BSA guidelines, covering deposits, withdrawals, transfers, and payment processing.
- - Reviewed transactions to help identify fraud risks and compliance concerns. - Supported compliance teams by investigating suspicious activity and documenting findings.
- Generated and maintained reports on account processing metrics, compliance reviews, and identified issues, presenting findings to management to support continuous improvement initiatives.
- Maintained and organized all relevant documentation related to account transactions and processing activities.
- Led trade settlement and confirmation workflows, resolving exceptions to support accurate investment processing.
- Reconciled cash and position activity, identifying discrepancies and correcting breaks across custodial accounts.
U.S. BankMinneapolis, MN
Claims and Disputes Specialist
08.2022 - 03.2025
Job overview
- Analyze, research, and resolve payment claims within required timeframes, ensuring high accuracy and compliance.
- Conduct transaction monitoring and risk assessments to detect any suspicious activities in accordance with AML/BSA regulations.
- Stay updated on AML/BSA regulations and best practices to enhance compliance strategies and risk mitigation efforts.
- Monitored AML/BSA regulations and best practices to strengthen compliance strategies and risk mitigation.
- Created and maintained documentation for AML/BSA compliance, ensuring accurate record-keeping and reporting.
Bank of AmericaCharlotte, NC
Senior Claims Analyst
03.2021 - 08.2022
Job overview
- Conducted thorough investigations and analysis of transactions for AML/BSA compliance, identifying potential risks and suspicious patterns.
- Supported internal audits and compliance reviews, ensuring accuracy of documentation and alignment with AML/BSA requirements.
- Documented research findings and actions on cases, making referrals for suspicious activity, identity theft operations (ITO), and suspected financial abuse.
- Monitored portfolio for compliance and documentation exceptions, reviewing ATM film to verify transaction accuracy.
- Evaluated moderate to complex system issues, confirming adherence to Regulation E/Z and Regulation CH.
- Investigated complex claims cases, applying bank policies and regulatory guidelines to resolve disputes accurately.
- Reviewed documentation, account activity, and supporting evidence to validate claim eligibility and outcomes.
Wells FargoCharlotte, NC
Claims Operations Specialist
01.2018 - 03.2021
Job overview
- Managed clerical duties, including data entry and documentation oversight, in fast-paced environment while staying informed on AML/BSA regulations to strengthen compliance strategies and risk mitigation efforts.
- Developed and maintained comprehensive documentation for AML/BSA compliance, ensuring accurate record-keeping and thorough reporting.
- Analyze, research, and resolve payment claims within required timeframes, ensuring high accuracy and compliance.
- Implemented due diligence measures to assess claim validity and mitigate fraud risks, including U.C.C., Reg-E, Reg-CC, and AML/BSA compliance.
Wells Fargo BankCharlotte, NC
Reporting Analyst
12.2016 - 01.2018
Job overview
- Communicated with clients on billing inquiries, account questions, and transaction details
- Researched and resolved customer-identified problems to enhance client satisfaction
- Tracking & monitoring portfolio on an ongoing basis for compliance, position, documentation exception
- Oriented new and existing clients through training on company products, services, and regulatory procedures
- Bank Secrecy Act, ACH & NACHA
Wells FargoCharlotte, NC
Quality Assurance Specialist
12.2014 - 12.2016
Job overview
- Providing guidance to lender and internal staff regarding documentation and underwriting requirements
- Guided lenders and internal staff on documentation and underwriting requirements to ensure compliance with standards
- Documented identified risks and problems, collaborating with relevant parties for timely resolution
LPL Financial
Operations Specialist
07.2010 - 12.2014
Job overview
- Obtain necessary approvals on mailing components (Letters, Inserts, Data file, Etc.) necessary for the mailing and provide to vendor to create mailing package to send to client
- Obtained approvals on mailing components (letters, inserts, data file, etc.) for vendor to create mailing packages for clients
- Reviewed soft and hard copy proofs of mailing and approved production of packages
- Maintained account records accurately
- Documented quality issues and performance measures for management review, identifying areas for quality improvements
Education
Kansas State UniversityManhattan, KS
Associate of Science from International Business Management
03.2010
University Overview
Skills
- Regulatory Compliance
- Software skills
- Transaction Processing Systems
- Risk Management Software
- AML/BSA Certification
- - SharePoint, Captiva, LexisNexis, PeopleSoft
- Microsoft Office
- Advanced Excel skills
- Database tools
- - LDS, DAT, HOGAN, Reflection, VISA Lookup
- Core competencies
- Fraud Detection
- Technology proficiency
- Financial Crime Investigations
Timeline
Investment Operations Specialist
U.S. Bank
03.2025 - Current
Claims and Disputes Specialist
U.S. Bank
08.2022 - 03.2025
Senior Claims Analyst
Bank of America
03.2021 - 08.2022
Claims Operations Specialist
Wells Fargo
01.2018 - 03.2021
Reporting Analyst
Wells Fargo Bank
12.2016 - 01.2018
Quality Assurance Specialist
Wells Fargo
12.2014 - 12.2016
Operations Specialist
LPL Financial
07.2010 - 12.2014
Kansas State University
Associate of Science from International Business Management