Abraham Celis
KENOSHA,WI
Summary
Dedicated helper with experience providing quality installation, maintenance and repair services. Basic knowledge of troubleshooting, repairing and maintaining equipment and systems. Focused on compliance with safety standards.
Overview
3
3
years of professional experience
Work History
HVAC Assistant
Celis HVAC
09.2024 - Current
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
- Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
Guest Service Manager
Kwik Trip
06.2021 - Current
- Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Attended to customer needs, responding to questions, complaints and escalations.
- Managed team of front desk staff, fostering a supportive work environment and enhancing overall performance.
- Increased repeat business by ensuring exceptional customer service and maintaining positive guest relationships.
- Oversaw daily cash handling procedures at the front desk, ensuring accuracy in financial transactions while minimizing discrepancies or losses due to errors.
Carryout
Menards
08.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
HVAC -
Gateway Technical College
Kenosha, WISkills
- Quality-focused
- Electrical wiring
- Basic HVAC knowledge
- Organization and Time management
- Focused on safety
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
HVAC Assistant
Celis HVAC
09.2024 - Current
Carryout
Menards
08.2021 - 06.2022
Guest Service Manager
Kwik Trip
06.2021 - Current
HVAC -
Gateway Technical College