Abraham Cordero
Hialeah,FL
Summary
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
6
6
years of professional experience
Work History
Driver
Amazon
Miami, FL
01.2023 - 08.2024
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Reported any incidents involving the truck or its cargo to management immediately.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Completed necessary paperwork and documentation for deliveries.
- Logged deliveries, drop-off times and special conditions in company system.
- Ensured vehicle cleanliness.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Delivered packages to customers in a timely and efficient manner.
Driver/Warehouse Manager
Ecolab
Miami, FL
05.2020 - 12.2022
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Assisted with loading and unloading freight when necessary.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas, and other data.
- Achieved consistently high customer scores due to exceptional service.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Maintained delivery schedules without compromising safety.
- Reported any vehicle malfunctions or accidents immediately to management.
- Logged deliveries, drop-off times and special conditions in company system.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Customer Service Representative
Midea
Miami, FL
01.2019 - 03.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FLSkills
- Delivery pickup
- Load monitoring
- Daily logging
- Appointment Scheduling
- Punctuality
- City and non-city driving
- Order picking and processing
- Customer Service
- Schedule Management
- Punctual and Reliable
- GPS and route planning
- Driving and transportation
- Problem-Solving
- Clean Driving Record
- Accident Prevention
- Defensive Driving
- Safe driving techniques
Timeline
Driver
Amazon
01.2023 - 08.2024
Driver/Warehouse Manager
Ecolab
05.2020 - 12.2022
Customer Service Representative
Midea
01.2019 - 03.2020
High School Diploma -
Hialeah Gardens Senior High School