Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abraham De Jesus

Garland,TX

Summary

Dynamic and detail-oriented professional with a strong work ethic and proven customer service skills, honed at Panda Express. Recognized for enhancing guest experiences and training new staff. Proficient in video editing and graphic design, with a commitment to teamwork and collaboration, ensuring seamless operations and high-quality productions.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Panda Express
07.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.



Television Producer

Lakeview Centennial High School
08.2022 - 05.2024
  • Achieved critical acclaim through meticulous attention to detail in all aspects of production, from scriptwriting to editing.
  • Worked with other students recording for football games, class projects, and other school events.
  • Edited videos for class projects.


Education

Lakeview Centennial High School
Garland, TX

Bachelor of Arts - Electronic Media

Texas State University
San Marcos, TX
05-2029

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Teamwork and collaboration
  • Team leadership
  • Image editing
  • Video editing
  • Graphic design
  • Adobe Certified Professional in Visual Design Certificate
  • Broadcast and Journalism Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front of House Employee

Panda Express
07.2024 - Current

Television Producer

Lakeview Centennial High School
08.2022 - 05.2024

Lakeview Centennial High School

Bachelor of Arts - Electronic Media

Texas State University

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