Abraham Estrada
Chicago,IL
Summary
Reliable and hardworking professional with experience in customer service, travel assistance, stocking, packing, shipping, and warehouse operations. Known for staying organized, working efficiently, and helping customers in fast-paced environments. Bilingual in English and Spanish.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Travel & Warehouse Associate
HOLA TRAVEL & TOURS
02.2025 - Current
- Assisted customers with travel services, shipping inquiries, and general support in English and Spanish to enhance customer satisfaction.
- Provided assistance with shipping processes by preparing packages and coordinating logistics.
- Packed, labeled, organized, and prepared customer shipments for transportation.
- Collaborated with team members to ensure orders were accurate, organized, and prepared for timely delivery.
- Maintained inventory and customer records to ensure accurate tracking and efficient office and warehouse operations.
- Entered data into systems and maintained accurate records for efficient information retrieval.
- Stocked shelves with products and organized displays to enhance customer shopping experience.
- Ensured adherence to safety protocols and maintained a safe working environment for all staff.
- Collaborated with colleagues to achieve project goals and maintain open communication.
Warehouse Worker
STERLING TRANSPORTATION
03.2023 - 07.2024
- Packed boxes and shrink-wrapped shipments, organizing securely on pallets for safe transport.
- Packed boxes, shrink-wrapped shipments, and organized them securely on pallets.
- Maintained cleanliness in work areas to promote safety and efficiency. and organized to support safe and efficient warehouse operations.
- Collaborated with warehouse team to complete daily packing and loading tasks on time.
Restocker
H-E-B
08.2020 - 08.2022
- Restocked shelves and organized products to enhance product visibility for customers.
- Transformed back stock into sales floor displays, ensuring accurate shelf placement for optimal customer access.
- Kept aisles and product displays clean, organized, and presentable throughout each shift.
- Assisted customers in locating products and collaborated with coworkers to manage high-volume store periods.
Education
Bachelor of Arts - Computer Science
Roosevelt University
Chicago, IL 08.2026 - 08.2026
Bachelor of Arts - Computer Science
Texas State University
Houston, TX 08.2023 - 06.2026
Skills
- Customer service
- Inventory organization
- Packing and palletizing
- Shrink-wrapping
- Software development
- Excel and Word
- Calm under pressure
- FLUENT IN SPANISH/ENGLISH
Languages
- English
- Spanish
Timeline
Bachelor of Arts - Computer Science
Roosevelt University
08.2026 - 08.2026
Travel & Warehouse Associate
HOLA TRAVEL & TOURS
02.2025 - Current
Bachelor of Arts - Computer Science
Texas State University
08.2023 - 06.2026
Warehouse Worker
STERLING TRANSPORTATION
03.2023 - 07.2024
Restocker
H-E-B
08.2020 - 08.2022