Abraham Fortanelli
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Cargo Van Driver
MMR Transportation
Houston, TX
08.2024 - Current
- Safely operate cargo vans for the timely delivery and pickup of goods and packages across designated routes.
- Established rapport with clients, facilitating trust, and long-term business collaboration.
- Adhere to all traffic laws, safety regulations, and company policies during transportation.
- Inspected vehicle before each trip to ensure it was roadworthy and properly loaded.
- Monitored weather conditions throughout journeys, adjusting speed accordingly.
- Identified potential hazards during trips and took appropriate action to avoid them.
- Load and unload cargo, ensuring proper handling and secure transport to prevent damage during transit.
- Verify delivery information, including addresses, shipping instructions, and recipient details, to ensure accuracy.
- Provide excellent customer service by promptly communicating with clients and ensuring their goods are delivered in pristine condition.
Estimator & Assistant Project Manager
Ace Parking Lot Maintenance
Houston, TX
12.2019 - 07.2024
- Prepare and submit comprehensive bids and proposals for commercial and industrial projects.
- Collaborate with Subcontractors and suppliers to secure competitive pricing.
- Assist in coordinating project schedules, resource allocation, and procurement of materials to meet timelines.
- Monitor project progress and report to senior project managers, ensuring project milestones are met.
- Manage documentation, including contracts, submittals, change orders, and project closeout documentation.
- Participate in client meetings, site visits, and inspections to ensure smooth project execution and adherence to safety protocols.
- Facilitate communication between field teams and office staff to streamline project workflows and address issues proactively.
Exterior Maintenance Technician
Love My Clean Windows
Houston, TX
04.2019 - 12.2019
- Interact with clients professionally, ensuring all needs are met and discussing any additional services.
- Maintain and inspect equipment regularly to ensure safe and efficient operation during all tasks.
- Clean windows for residential and commercial properties, ensuring streak-free, spotless results using both traditional and water-fed pole system.
- Managed a daily schedule to meet customer demands and complete all tasks efficiently.
- Pressure wash driveways and soft wash exteriors of homes.
- Handle invoicing and collect payment upon completion.
Team Leader
Chick Fil
Cypress, TX
08.2016 - 04.2019
- Lead shift and assist team members in their duties.
- Provide outstanding customer service by engaging with customers in a friendly, professional manner and addressing their needs.
- Operate the cash register and handle all transactions with accuracy, ensuring proper cash handling procedures are followed.
- Prepare food orders efficiently, maintaining food safety standards, and ensuring quality control.
- Assist in managing front-of-house and drive-thru operations during peak hours, ensuring a smooth, efficient customer experience.
- Train new employees on proper procedures, customer service, and food handling, contributing to a high-performing team environment.
Education
High School Diploma -
Cypress Falls High School
Houston, TX06-2016
Some College (No Degree) -
Lone Star College
Houston, TXSkills
- Effective Team Collaboration
- Safety processes and procedures
- Leadership
- Safe driving practices
- Time management and scheduling
- Customer communication
- Client Satisfaction
- Reliability & Responsibility
- Attention to detail
- Strong work ethic
- Defensive driving techniques
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cargo Van Driver
MMR Transportation
08.2024 - Current
Estimator & Assistant Project Manager
Ace Parking Lot Maintenance
12.2019 - 07.2024
Exterior Maintenance Technician
Love My Clean Windows
04.2019 - 12.2019
Team Leader
Chick Fil
08.2016 - 04.2019
High School Diploma -
Cypress Falls High School
Some College (No Degree) -
Lone Star College