Abraham Mendez
Gilbert,AZ
Summary
Graduate student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Hardworking and passionate with strong organizational skills eager to secure entry-level app development position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Outbound Administrator
Aspen Dental Management Inc.
01.2022 - Current
- Develop and update project plans for Omni-Channel platform projects including information such as project objectives, technologies, systems, information specifications, schedules, and staffing.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Identify need for initial or supplemental project resources.
- Initiate, review, or approve modifications to project plans.
- Create user interface for personnel usage
Scheduling Center Representative
Aspen Dental Management Inc.
01.2020 - Current
- Handle high volume bilingual inbound and outbound calls
- Use active listening and express empathy to help schedule new patient appointment
- Using assertiveness to exceed conversion metric goals on a consistent basis
- Create a personal development plan to help exceed personal and company goals
Education
Associate of Applied Science - Mobile Apps Programming
Rio Salado College
Tempe, AZ12.2022
Skills
- Resourceful and Analytical
- Project Management
- Data Entry and Maintenance
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Outbound Administrator
Aspen Dental Management Inc.
01.2022 - Current
Scheduling Center Representative
Aspen Dental Management Inc.
01.2020 - Current
Associate of Applied Science - Mobile Apps Programming
Rio Salado College
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