Abraham Morales
Houston,TX
Summary
Effectively meet front-end needs with skilled merchandising, customer support, and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
2
2
years of professional experience
Work History
Self Checkout Cashier
Kroger
Houston, Texas
03.2022 - Current
- Monitored the entrance area to ensure no theft occurred.
- Balanced a cash drawer at the end of each shift ensuring accuracy in funds received versus items sold.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Communicated with non English speakers to allow them to check out.
- Verified age for restricted items such as alcohol and tobacco products.
- Checked personal identifications during alcohol and tobacco sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered phone calls to assist customers with questions and orders.
- Processed customer transactions quickly and accurately, including cash, credit cards, debit cards and coupons.
- Resolved customer complaints in a timely manner following established procedure guidelines.
Education
Some College (No Degree) - Engineering
University of St. Thomas
Houston, TX05-2026
Associate of Applied Science - Engineering Physics
Houston Community College
Houston, TX05-2025
Skills
- Customer Service
- Payment Collection
- Till Counting
- Problem-Solving
- Reliable and Responsible
- Creative Thinking
- Product Knowledge
- Order Taking
- Employee Training
- Basic Mathematics
- Relationship Building
Languages
Spanish
Professional
Italian
Elementary
Timeline
Self Checkout Cashier
Kroger
03.2022 - Current
Some College (No Degree) - Engineering
University of St. Thomas
Associate of Applied Science - Engineering Physics
Houston Community College