ABRAHAM RAMIREZ
Chicago,USA
Summary
Abraham Ramirez is an accomplished hospitality professional with over 6 years of experience managing restaurants across Latin America and United States. His insights extend to international markets, having conducted extensive research in Brazil, Colombia, Chile, and Uruguay to identify strategic opportunities for restaurant expansion throughout South America. Abraham brings a wealth of knowledge to his role as a visionary leader in the hospitality industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Operations
Cerveceria Chapultepec USA
San Antonio, USA
05.2020 - 12.2021
- Starting the expansion of the branch into the USA and opening 2 locations in San Antonio, Texas.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Created policies and procedures for improved workflow processes.
Director of Human Resources
Cerveceria Chapultepec PERU
Lima, PERU
12.2019 - 05.2020
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Developed and implemented human resources policies, procedures, and best practices.
- Analyzed employee data to identify trends and potential areas of improvement.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
Director of Operations
Cerveceria Chapultepec Argentina
Buenos Aires, ARGENTINA
12.2018 - 12.2019
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
- Delegated assignments based on Operation plans, project needs and knowledge of individual team members.
- Assisted with the development of strategic plans by providing insights into current market conditions.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Operations Manager
Cerveceria Chapultepec Mexico (GLOBAL)
Guadalajara, MEXICO
11.2017 - 12.2018
- Implemented policies and standard operating procedures for continuous improvement
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Activities Assistant
EF AUCKLAND
Auckland, New Zealand
06.2015 - 10.2015
- Evaluated supplies and requested purchases to meet activity plans.
- Assisted in the development of activity plans for residents on a weekly basis.
- Maintained records of all activity participation.
Education
Business Administration -
CSI Skokie
02.2024
High School Diploma -
Universidad Del Valle De Mexico
Skills
- Workflow planning
- Budgeting and forecasting
- Supply Chain Distribution
- Staff Management
- High volume performance
- Strategic Planning
- Operations Oversight
Certification
- Service Managment Diploma (CANIRAC)
- BASSET
- CICERONE
- Microsoft Certified Systems Engineer (MCSE)
- IELTS B-2 (EF Language School New Zealand)
Languages
- Spanish
- English
Timeline
Director of Operations
Cerveceria Chapultepec USA
05.2020 - 12.2021
Director of Human Resources
Cerveceria Chapultepec PERU
12.2019 - 05.2020
Director of Operations
Cerveceria Chapultepec Argentina
12.2018 - 12.2019
Operations Manager
Cerveceria Chapultepec Mexico (GLOBAL)
11.2017 - 12.2018
Activities Assistant
EF AUCKLAND
06.2015 - 10.2015
Business Administration -
CSI Skokie
High School Diploma -
Universidad Del Valle De Mexico
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