Summary
Overview
Work History
Skills
Languages
Timeline
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Abraham Vasquez

Sanger,CA

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Expertise in business development and streamlining processes and systems to ensure compliance and accountability. Proactive and hardworking individual focused on continuous operational improvement.

Overview

11
11
years of professional experience

Work History

Branch Manager

Safety Network Traffic Control Services, Inc.
01.2022 - Current
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Resolved various issues impacting sales management and business operations.
  • Launched new training program to boost employee skills and staff retention rate.


Project Manager

Safety Network Traffic Control Services, Inc.
06.2017 - 01.2022
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed and initiated projects, managed costs, and monitored performance.

Traffic Control Technician

Safety Network Traffic Control Services, Inc.
08.2013 - 06.2017
  • Coordinated with emergency services during incidents that required temporary traffic control measures, providing prompt support and maintaining public safety.
  • Developed positive working relationships with contractors and vendors, facilitating seamless communication during project execution phases.
  • Evaluated the effectiveness of existing traffic control systems, recommending changes as needed to optimize performance and safety.
  • Conducted thorough field surveys to gather data for analysis, identifying areas for potential improvement in traffic control systems.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Stood for up to 16 hours with "Stop/Slow" paddle directing traffic.
  • Coordinated with other agencies to establish proper traffic control during periods of construction or other events.
  • Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
  • Used standard calculations to determine traffic light time settings and speed restrictions based upon area needs and observed driver behaviors.

Skills

  • Team Leadership
  • Customer Service/Relationships
  • Branch Operations Management
  • Staff Management
  • Business Development
  • Sales Promotion
  • Human Resources Oversight
  • Training and Development
  • Coaching and Mentoring
  • Maintaining Compliance
  • Recruiting and Hiring
  • Records Organization and Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Branch Manager

Safety Network Traffic Control Services, Inc.
01.2022 - Current

Project Manager

Safety Network Traffic Control Services, Inc.
06.2017 - 01.2022

Traffic Control Technician

Safety Network Traffic Control Services, Inc.
08.2013 - 06.2017

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Abraham Vasquez