Summary
Work History
Education
Skills
Languages
Timeline
Generic

Abrahan Yanqui

Chicago,IL

Summary

Dynamic leader with a proven track record at Hotel Las Americas, excelling in customer service and problem-solving. Enhanced guest experiences and increased occupancy rates by 20% through strategic initiatives. Skilled in inventory management and staff training, driving operational efficiency and team performance.

Work History

Store Manager

Bonci Stile Pizza
  • Led daily operations, ensuring adherence to safety and food quality standards.
  • Managed inventory levels, optimizing stock turnover and reducing waste.
  • Trained and mentored staff on customer service excellence and operational procedures.
  • Implemented process improvements that enhanced service efficiency and reduced wait times.

Line Cook / Prep

Ada Restaurante
  • Prepared and plated dishes according to restaurant specifications and standards.
  • Maintained cleanliness and organization of work stations to ensure efficient operations.
  • Assisted in inventory management by tracking ingredients and reporting shortages.
  • Collaborated with team members to execute timely service during peak hours.

General Manager

Hotel Las Americas
  • Directed daily operations, ensuring exceptional guest experiences and service quality.
  • Implemented cost-control measures, optimizing budget allocations for resource management.
  • Led staff training programs, enhancing team performance and customer satisfaction rates.
  • Developed strategic marketing initiatives, increasing hotel visibility and occupancy rates.

Asst General Manager

Hampton in Desmoines Airport
  • Coordinated daily operations to enhance guest satisfaction and service quality.
  • Managed staff schedules, ensuring adequate coverage during peak hours.
  • Implemented training programs to improve team performance and efficiency.
  • Oversaw inventory management, optimizing stock levels and reducing waste.

Education

High School Diploma -

Lakeview High School
Chicago, IL

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Bonci Stile Pizza

Line Cook / Prep

Ada Restaurante

General Manager

Hotel Las Americas

Asst General Manager

Hampton in Desmoines Airport

High School Diploma -

Lakeview High School

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