Abreialle Germanio
Norfolk,VA
Summary
Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Merchandising Associate
Beall's Outlet
Saint Marys, GA
10.2019 - 08.2020
- Tasked with unloading, unboxing, organizing, and running all merchandise that entered the store
- Proficient at learning department numbers, price points, and company policies and ensuring all standards were met on a daily basis
- Exceeded expectations at POS, allowing for a loyal customer base by providing excellent customer service
- Head of Beauty Department, where I dedicated myself to reviving sales numbers due to Covid-19
- Part of the markdown team and MOS team.
- Monitored slow-selling merchandise and placed top sellers on display in prominent areas
- Trained and managed merchandising associates to uphold company standards in customer service and product information
- Monitored inventory levels and kept adequate stock in product displays on sales floor
Shift Supervisor
Food Lion
Jacksonville, NC
04.2016 - 05.2018
- I started at Food Lion as a cashier and was quickly recognized for my hard work and outstanding customer service
- After 3 months, I was promoted to Shift Supervisor! My daily tasks included providing above- average customer service, delegating tasks, filing paperwork, submitting reports, interviewing new hires, and creating schedules
- I was also responsible for the overview of all transactions within the store and ensured an accurate account at all times.
- Enforced company policies and regulations with employees
- Completed store opening and closing procedures and balanced tills
- Responded to and resolved customer questions and concerns
- Trained new employees and delegated daily tasks and responsibilities
Receptionist
Daisce - Cape
Cape May Court House, NJ
06.2012 - 08.2015
- I was responsible for all incoming and outgoing calls, check-ins, scheduling, filing important paperwork, handling confidential information, and greeting all clients! I provided above- average customer service and always ensured satisfactory experience, building loyal clientele and a welcoming work environment.
- Provided clerical support to company employees by copying, faxing, and filing documents
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Resolved customer problems and complaints
- Maintained confidentiality of information regarding clients and company
- Corresponded with clients through email, telephone, or postal mail
- Responded to inquiries from callers seeking information
Education
High school diploma - undefined
Middle Township High School
09.2008 - 06.2012
Skills
Technologically adeptundefined
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Merchandising Associate
Beall's Outlet
10.2019 - 08.2020
Shift Supervisor
Food Lion
04.2016 - 05.2018
Receptionist
Daisce - Cape
06.2012 - 08.2015
High school diploma - undefined
Middle Township High School
09.2008 - 06.2012
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