Abrianna Burt
Greenville,AL
Summary
Attentive individual offering 1 year of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Lead Manager
Francesca's Boutique
Montgomery, AL, AL
10.2023 - 03.2024
- Developed and implemented strategies to increase sales volume and profit margins.
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
- Implemented incentive schemes to motivate the sales team and boost productivity levels.
- Evaluated current systems and identified areas of improvement in order to streamline operations.
- Ensured that all team members adhered to established processes and procedures.
Crew Member
VIP Edge 8
Greenville, AL
05.2022 - 06.2023
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- Swept food, debris and trash off of lobby and movie room floors.
- Collected and took out garbage from concession stand and bathroom bins.
- Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
- Patrolled hallways and movie rooms during show times and performed security procedures.
- Communicated building deficiencies, security concerns or safety issues to supervisor.
- Greeted and assisted customers to foster positive experiences.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Greenville High School
Greenville, AL07.2023
Skills
- Maintenance and Repair
- Customer Service
- Equipment Maintenance
- Problem-Solving
- Verbal and Written Communication
- Store Opening and Closing
- Safety
- Customer Engagement
- Workplace Efficiency
- Telephone Etiquette
- Time Management
- Cleaning and Sanitizing
- Willingness to Learn
- Crew Leadership
Affiliations
- Sergeant in Company C, first squad leader of second platoon.
- Participated in armed/unarmed drill team.
- Section leader for two out of six years in marching band.
- Member of the Tri-M Music Honor Society for five years.
- Received 23 medals from various colleges for participating in select ensembles called honor bands put together by these colleges.
Timeline
Sales Lead Manager
Francesca's Boutique
10.2023 - 03.2024
Crew Member
VIP Edge 8
05.2022 - 06.2023
High School Diploma -
Greenville High School