Abrianna Daniels

• Ensured all safety regulations were followed during travel.
• Assisted customers with inquiries, complaints, or concerns in a timely manner.
• Assists passengers with luggage, ensuring smooth boarding and disembarking procedures.

• Ensures a clean and safe environment by maintaining restrooms and common areas throughout the train.

• Provides assistance to passengers with disabilities (ADA), ensuring their comfort and safety during the journey.

• Coordinates with passengers to ensure they disembark at the correct destination stops.

• Communicates important announcements over the public address system, including destination information and train-specific instructions for passengers.

• Offers excellent customer service by addressing passenger inquiries and providing assistance with train-related needs.

• Stocking and Replenishing
• Quantity Calculations
• Managed multiple tasks simultaneously while ensuring accuracy of work completed at all times
• Provided training support to new employees on warehouse systems and processes as well as safety protocols
• Participated in regular team meetings to discuss performance metrics and process improvements
• Conducted audits of paperwork related to shipments to ensure accuracy and compliance with company policies
• Received, processed, verified, and stored incoming goods according to established procedures

• Wrote reports on property damage, theft or presence of unauthorized persons
• Provided security services for a variety of events, including concerts and festivals
• Communicated effectively with dispatch via radio or telephone regarding assignments
• Assisted the executive management team in making informed decisions by providing timely and accurate administrative support
• Maintained office inventory by assisting with supply orders
• Monitored CCTV cameras to ensure the safety of personnel and visitors onsite
• Updated company policies related to security procedures as needed
• Patrolled assigned areas on foot or in vehicle to maintain security for personal, building and equipment
• Proactively identified potential problems before they arose resulting in fewer customer disputes

• Provided support for sales staff by answering questions about products and services offered by the company
• Explained insurance features and service advantages to existing and potential customers
• Kept records of customer interactions or transactions, recording details of inquiries
• Successfully handled customer complaints, troubleshooting issues and finding solutions