Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Ashley Acevedo

Las Vegas,NV

Summary

Successful at providing fast, high-quality customer service to guests in any settings. Adaptable professional with expertise in personnel development, team collaboration & resolving issues with customers, waitstaff & management.

Overview

2
2
years of professional experience

Work History

Server

Brightwaterseniorliving
09.2022 - 05.2023
  • Served food & beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean & organized dining areas to uphold restaurant hygiene standards.
  • Bussed & reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly & professionally to maintain positive reputation.

Lifeguard

MGM Grand
08.2021 - 08.2022
  • Learned & maintained proficiency in first responder skills such as First Aid & CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests & addressed concerns.
  • Monitored safety of guests in & around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy & resolving issues promptly.
  • Cleared pool areas of debris & hazardous objects to increase safety.

Education

High School Diploma -

Del Sol Academy Of The Performing Arts
Las Vegas, NV
05.2023

Skills

  • Courteous Phone Demeanor
  • Menu Memorization
  • Guest Seating
  • Dining Area Maintenance
  • Transactions & Cash Handling
  • Stocking Replenishing
  • Server Training

Languages

Spanish
Native or Bilingual

Additional Information

Mgm Grand (Lifeguard) - Immediate Supervisor: Jeffery Terry (702) 418-6738

BrightWater Senior Living (Server) - Immediate Supervisor: Cassandra Grisar (702) 701-1408

Timeline

Server

Brightwaterseniorliving
09.2022 - 05.2023

Lifeguard

MGM Grand
08.2021 - 08.2022

High School Diploma -

Del Sol Academy Of The Performing Arts
Ashley Acevedo