Adan Cruz
Independence,KY
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Red State Bbq
Georgetown, KY
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Server
Cracker Barrell Old Country Store
Georgetown, KY
05.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server Assistant, Host
Cattlemans Roadhouse
Georgetown, KY
10.2021 - 05.2022
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Education
BBA - Business
Northern Kentucky University
Newport, KY05.2027
High School Diploma -
Great Crossing High School
120 Betsy Wy, Georgetown, KY 4032405.2023
Skills
- Courteous Phone Demeanor
- Menu Presentation
- Good Communication Skills
- Welcoming Demeanor
- Conflict and Complaint Resolution
- Multi-tasking
- Team-player who can also work independently
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Red State Bbq
05.2023 - Current
Server
Cracker Barrell Old Country Store
05.2022 - 05.2023
Server Assistant, Host
Cattlemans Roadhouse
10.2021 - 05.2022
BBA - Business
Northern Kentucky University
High School Diploma -
Great Crossing High School