Summary
Overview
Work History
Education
Skills
Timeline
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Abriel Guerrero

Abriel Guerrero

Glendale,AZ

Summary

Dynamic leader with a proven track record at Hungry Howies Pizza & Subs, enhancing operational efficiency and customer satisfaction. Skilled in operations management and organizational development, I excel in fostering team productivity and implementing strategic financial planning. Demonstrated expertise in staff training, achieving significant cost reductions, and streamlining processes for peak performance.

Overview

28
28
years of professional experience

Work History

Ast GM

Hungry Howies Pizza & Subs
04.2015 - 09.2024
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Reduced costs with thorough budget analysis and strategic financial planning.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.

Ast Manger

Jack in the Box
01.2010 - 09.2015
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

    • Head Line Cook

    BJ's Restaurant & Brewhouse
    09.2000 - 09.2005
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

    • Linecook

    Dennys Restaurant
    05.2000 - 11.2003
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

    • Cook

    Peter Piper's Pizza
    03.1997 - 06.2003
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

    • Education

    Highschool Diploma - Agricultural

    Peoria High School
    Peoria, AZ
    08.2001

    Skills

    • Operations Management
    • Organizational Development
    • Marketing expertise
    • Staff Training and Development

    Timeline

    Ast GM

    Hungry Howies Pizza & Subs
    04.2015 - 09.2024

    Ast Manger

    Jack in the Box
    01.2010 - 09.2015

    Head Line Cook

    BJ's Restaurant & Brewhouse
    09.2000 - 09.2005

    Linecook

    Dennys Restaurant
    05.2000 - 11.2003

    Cook

    Peter Piper's Pizza
    03.1997 - 06.2003

    Highschool Diploma - Agricultural

    Peoria High School

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