Abrielle Coffman
Jones,OK
Summary
Driven by a passion for enhancing customer experiences and achieving sales targets, I excelled at Muse by Lucca by leveraging my expertise in sales techniques and relationship management. At Red Coyote Running and Fitness, I spearheaded team-building initiatives, fostering an environment of collaboration and innovation. My approach consistently drives profitability and operational excellence, underscored by a commitment to customer service and engagement.
Overview
7
7
years of professional experience
Work History
Red Coyote Running and Fitness, Assistant Manager
Jon And Burke Beck
Oklahoma City, OK
02.2024 - Current
Lewis Jewelers, Sales Professional
Tim Lewis
Norman, OK
10.2023 - 02.2024
- Enhanced customer satisfaction by providing personalized and knowledgeable assistance in selecting fine jewelry pieces.
- Educated customers on proper care and maintenance of their fine jewelry purchases, enhancing product longevity.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted thorough inspections of incoming merchandise shipments for quality assurance before placement onto the sales floor or into stockroom storage areas.
- Developed rapport with clients for repeat business and referrals, building long-lasting relationships.
- Exceeded sales goals through exceptional customer service and product knowledge.
- Maintained high standards of visual merchandising, ensuring the presentation of an attractive and organized jewelry display.
- Utilized CRM software to track client preferences, purchase history, and follow-up communication for personalized service experiences.
- Demonstrated excellent time management skills by balancing multiple responsibilities such as sales floor coverage, inventory processing, and administrative tasks within tight deadlines.
Red Coyote Running and Fitness, Assistant Manager
Jon And Burke Beck
Oklahoma City
09.2022 - 09.2023
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Muse By Lucca, Assistant Manager
Brianna Tull
Edmond, OK
04.2017 - 04.2021
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Developed strategy to increase sales and drive profits.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Christian Heritage Academy
Oklahoma City, OK05.2018
Skills
- Customer Service and Engagement
- Problem-Solving
- Retail Operations
- Store Organization
- Time Management
- Team Building and Leadership
- Attention to Detail
- Employee Scheduling
- Goals and performance
- Mentoring and Coaching
- Display Setup
- Sales Techniques
- Relationship building and management
Timeline
Red Coyote Running and Fitness, Assistant Manager
Jon And Burke Beck
02.2024 - Current
Lewis Jewelers, Sales Professional
Tim Lewis
10.2023 - 02.2024
Red Coyote Running and Fitness, Assistant Manager
Jon And Burke Beck
09.2022 - 09.2023
Muse By Lucca, Assistant Manager
Brianna Tull
04.2017 - 04.2021
High School Diploma -
Christian Heritage Academy